Skip to main content

Mail Services

Mail & Package Center (MPC) Hours 

Spring Quarter 2026 Standard Hours: 

  • Monday-Friday: 8:30 a.m. – 8:00 p.m.   
  • Saturday: 9:00 a.m. – 5:00 p.m.  
  • Sunday: 11:00 a.m. – 5:00 p.m.   

Summer 2026 Standard Hours (beginning June 14, 2026):  

  • Monday-Friday: 8:30 a.m. – 6:00 p.m.    
  • Saturday and Sunday: 11:00 a.m. – 3:00 p.m.   

Holiday Closures 

  • June 19 
  • July 4 
  • September 7 

Mail & Package Center Locations

Foster-Walker Package Center

  • 1927 Orrington Ave.
  • 847-491-7441
  • Serves South Campus

Kemper Package Center

  • 2420 Campus Drive
  • 847-467-5057
  • Serves North Campus

Important Updates

Please check the Housing Portal or your university email for updates regarding package availability.

 

End-of-Year Mail Reminders 

As the academic year concludes, please note the following: 

  • Continue checking your mailbox regularly and remember to empty it before leaving campus. 
  • Mail delivery will continue through Friday, June 12  for residents who remain checked in. 
  • Unclaimed mail remaining in mailboxes after Saturday, June 13, 2026, will be removed and forwarded to the address on file in CAESAR. 
  • Update your address in CAESAR to ensure eligible shipments are forwarded correctly. 

If you have any questions, please contact us rsmailandpackagecenters@northwestern.edu . 

amazon delivery\usss
  

How the Mail and Package Centers Work

  1. Mail and packages are delivered directly to the Foster-Walker and Kemper package centers. The mailroom staff organizes letter mail by building before delivering letter mail to mailboxes. The mailroom staff process all packages before packages are available for student pickup.
    1. Please note that on the tracking of your package, the “delivered” status sometimes means that the package has been delivered to the Evanston post office and not necessarily to campus. Once the package is received on campus, you will get an email stating that you have a package to pick up. We have found that the post office gets this mail to us within 24 hours of it being scanned in at the post office.
    2. Summer residents do not have access to a mailbox and should visit their assigned mailroom to inquire about paper mail. 
  2. Students receive an email notification to pick up their packages at their package center. Students do not receive email notifications for letter mail.
  3. Students must present their WildCARD to retrieve a package.
  4. Packages will be returned to the sender (UPS, FedEx, Amazon, etc.) or forwarded (USPS only) if the student is not living on-campus at the time of delivery. This excludes the two weeks leading up to Fall Quarter move-in.
  5. All letter mail left in mailboxes and unclaimed packages remaining at the package centers after the academic year has concluded will be returned to sender (UPS, FedEx, Amazon, etc.) or forwarded (USPS only).

How to Send Mail & Packages Off Campus

  • The mailroom does not accept packages to be shipped out or returned unless the package has a pre-paid shipping or return label. We do not sell any postage or shipping materials.
  • Outgoing, stamped mail may be slipped through the mail slot marked “US Mail” near any campus residence mailbox.
  • There are three USPS locations in Evanston:
    • Evanston Main Office at 1101 Davis Street
    • Evanston North at 1929 Central Street
    • Evanston South at 701 Main Street
  • There is a UPS Store at 1555 Sherman Avenue (847-869-3000). They have supplies and materials available for shipping. Additional information may be found when you visit the UPS website. For customer service, you can call 1-800-PICK-UPS (1-800-742-5877).

Need Assistance?

Mailbox Locations

Mailbox Locations
Mailbox Location Description
1835 Hinman Enter at the Main entrance, mailboxes are in the lobby area
Allison Enter at the Main entrance, mailboxes are on both sides of the Front Desk area.
East Fairchild Enter at either entrance and turn towards the residences, mailboxes are on the left.
Foster Walker In the Basement between the Mail & Package Center Entrance and the Piano Room
Garrett Place Mailboxes are outside of the respective address.
Jones Enter at the main entrance and turn towards the residences, mailboxes are on the left.
West Fairchild Enter at either entrance and turn towards the residences, mailboxes are on the left.
Willard Enter at the entrance nearest to University Drive, go to the basement, turn right- mailboxes are on the right.
Ayers CCI Enter at the South Entrance, Turn to the Right, on the way to the lounge.
Bobb-McCullouch In the basement, across the hall from the laundry room.
Elder Enter main door off Sheridan Road, turn to the right past the CSO Desk.
Kemper On the First Floor, near the entrance to the stairs off the lobby.
Sargent Enter at the main entrance, go past Dining Services, turn left, mailboxes are on the right, near the Dining Services Exit.
Schapiro Walk past the Front Desk entering the doors to the right of the desk, mailboxes are on the left.
Slivka Enter the main entrance, go the main hallway, turn right.

 

Package Pickup Requirements

  • Students must present their Wildcard to retrieve a package. 

  • Summer Program Guests must present a valid University issued or photo ID to retrieve a package. 

Unclaimed or Misaddressed Packages 

Packages will be returned to the sender (UPS, FedEx, Amazon, etc.) or forwarded (USPS only) if the resident or guest is not living on campus at the time of delivery. 

How to Address a Shipment 

Residents staying in 1838 Chicago, 626 Emerson, East Fairchild, Foster-Walker, Hobart, Jones, Shepard, South Mid-Quads, West Fairchild, & Willard should use the Foster-Walker MPC: 

[First Name] [Last Name]
1927 Orrington Ave 
Program Name   
Evanston, IL 60201   

Residents staying in 2303 Sheridan, Ayers, Goodrich, Kemper, Schapiro, & Slivka should use the Kemper MPC:

[First Name] [Last Name}
2420 Campus Dr
Program Name
Evanston, IL 60201

How Does Receiving Packages Work? 

  • Mail and packages are delivered directly to the Foster-Walker and Kemper Package Centers. 
  • All packages must be processed by staff before they are available for pickup. 
  • Residents and Summer Program Guests may then come to the MPC to pick up their shipments. 

Important Notes 

  • A “delivered” status on tracking may indicate delivery to the Evanston post office, not campus. 
  • Once your package arrives on campus and is processed, you will receive an email notification to pick it up. 
  • USPS items typically arrive at campus within 24 hours after being scanned at the post office. 

Mail Access Summer Residents and Summer Program Guests 

  • Summer residents do not have access to mailboxes. 
  • To retrieve paper mail, visit your assigned Mail & Package Center. 

Email Notifications 

  • Residents will receive an email when packages are ready for pickup. 
  • Summer Program Guests will receive an email notification if their email address was provided to Residential Services via their program. Minors will not receive email notices, and mail should be sent via program instructions. 

Letter Mail During Summer 

  • All mail will be processed as packages in StarRez. 

  • You will receive a notification just as you would for a package pickup. 

Please reach out to us with any questions rsmailandpackagecenters@northwestern.edu