Employment Opportunities
Thank you for your interest in joining the Residential Services team here at Northwestern! We invite you to learn more about our position(s), department, division and institution to see if Northwestern is a good fit for your next professional experience.
Residential Experience
Resident Director
Job Summary: Resident Directors (RDs) are professional staff members who live on campus and manage a residential area of approximately 350-700 students. Resident Directors supervise one Assistant Resident Director (ARD) and between 12 and 18 undergraduate or graduate Resident Assistants (RAs/GRAs). Resident Directors work as part of the Office of Residential Experience and collaborate with the broader Residential Services team to foster residential community that fulfills the mission, vision, and goals of the Division of Student Affairs. RDs promote student agency and accountability while empowering residents to make healthy, informed decisions. RDs also facilitate opportunities that support students' academic success, personal development, and well-being. This position includes working with students, staff, and faculty from a variety of different backgrounds in a rigorous academic environment.Frequent evening and weekend availability are essential and expected.
Compensation: The pay for the Resident Director position is $51,346 per year. Resident Directors also receive housing accommodations and a meal plan to use when the campus dining halls are open.
For the full position description and to apply for this role, visit the Northwestern Careers website and search for job 53684.
Operations and Services
Administrative Assistant 2, Residential Operations and Services (Facilities)
Job Summary: The Administrative Assistant provides customer service and administrative support for residential operations, with an emphasis on maintenance coordination. This role manages work requests through ticketing systems, communicates updates to students and staff, and collaborates with Facilities Management and custodial teams to ensure timely issue resolution.
Key responsibilities include responding to phone and email inquiries, creating and tracking work orders, coordinating resident communications, and maintaining accurate records and reports. The position also supports housing operations, including student housing requests and charge processing.
Additionally, the Administrative Assistant assists with purchasing and financial processes, such as obtaining vendor quotes, submitting requests through NU Financials, and coordinating purchase orders. The role provides general administrative support by managing calendars, coordinating meetings, preparing materials, reconciling expenses, and recording meeting minutes.
This position also supports internal operations through staff scheduling, newsletter coordination, website updates, and system data maintenance.
Pay: The pay range for the Program Assistant 2 position is $22.75-23.79 per hour, depending on experience, skills, and internal equity
For the full position description and to apply for this role, visit the Northwestern Careers website and search for job 53679.
Custodial/Maintenance Supervisor, 2nd Shift
Job Summary: Northwestern University is looking for a 2nd Shift Custodial/Maintenance Supervisor. The schedule for the position is Monday-Friday, 3:30PM to 12:00AM.
The Custodial/Maintenance Supervisor is responsible for high-quality general maintenance operations of Northwestern University’s student residence halls located on the Evanston campus. The primary job duties for the Custodial/Maintenance Supervisor include responding to service requests, preventive maintenance programs, staff supervision, fulfilling work assignments, etc. while upholding safety and customer service standards.
Pay: The pay range for this position is $25.05 - 25.87 per hour.
Custodian/Maintenance Technician, 1st Shift (Multiple Positions)
Job Summary:
1st Shift Custodian/Maintenance Technician schedules:
- Monday-Friday, 7:30AM-4:00PM
- Tuesday-Saturday, 7:30AM-4:00PM
Pay: The pay rate for this position is $17.25-$19.04 per hour.
For the full position description and to apply for this role, visit the Northwestern Careers website and search for job 53049.
Specific Responsibilities:
Maintenance/Custodial Services:
- Uses machines or other tools as needed to clean, renovate, and renew floor surface finishes; to sweep, dry mop, wet mop or machine scrub and wax floor; to sweep and shovel snow or remove debris from steps and walks; to vacuum rugs and carpets; to move furniture, office equipment, supplies, etc.
- Provides light maintenance services such as replacing light bulbs and lubricating locks etc.
- Collects and places in containers for removal by truck, debris removed from offices, lounges, hallways, lavatories, walks, steps and other rooms in buildings or houses.
- Cleans, dusts, washes and polishes furniture, exhibit cases, fixtures, doors, interior/exterior, glass, partitions, framed pictures, office equipment, trim and related furnishings.
- Cleans and services lavatories, toilet rooms, rest rooms, smoking urns, trays, and keeps units supplied with necessary items such as soap and towels.
- Reports any repair problems or negative conditions to supervisor.
- Responds to calls for emergency custodial service such as cleaning up spills, body fluids, broken glass, floods; responds to resident requests for linen, storage of items and/or luggage, etc.
Para Español, por favor haga clic aquí: https://www.northwestern.edu/studentaffairs/community/student-affairs-staff/student-affairs-human-resources/staff-hiring/custodio-en-universidad.html
For the full position description and to apply for this role, visit the Northwestern Careers website and search for job 52762.
Maintenance Technician, 2nd Shift
Job Summary:
2nd Shift Custodian/Maintenance Technician schedule:
- Saturday - Wednesday, 3:30 PM-12:00 AM
Pay: The pay rate for this position is $17.25-17.50 per hour.
Specific Responsibilities:
Maintenance/Custodial Services:
- Uses machines or other tools as needed to clean, renovate, and renew floor surface finishes; to sweep, dry mop, wet mop or machine scrub and wax floor; to sweep and shovel snow or remove debris from steps and walks; to vacuum rugs and carpets; to move furniture, office equipment, supplies, etc.
- Provides light maintenance services such as replacing light bulbs and lubricating locks etc.
- Collects and places in containers for removal by truck, debris removed from offices, lounges, hallways, lavatories, walks, steps and other rooms in buildings or houses.
- Cleans, dusts, washes and polishes furniture, exhibit cases, fixtures, doors, interior/exterior, glass, partitions, framed pictures, office equipment, trim and related furnishings.
- Cleans and services lavatories, toilet rooms, rest rooms, smoking urns, trays, and keeps units supplied with necessary items such as soap and towels.
- Reports any repair problems or negative conditions to supervisor.
- Responds to calls for emergency custodial service such as cleaning up spills, body fluids, broken glass, floods; responds to resident requests for linen, storage of items and/or luggage, etc.
Miscellaneous:
- Performs other duties as assigned.
Para Español, por favor haga clic aquí: https://www.northwestern.edu/studentaffairs/community/student-affairs-staff/student-affairs-human-resources/staff-hiring/custodio-en-universidad.html
For the full position description and to apply for this role, visit the Northwestern Careers website and search for job 52655.
Mail & Package Center Clerk
Job Summary: Under supervision of the Mail & Package Center Manager, the Mail & Package Center Clerk performs various postal duties, such as sorting and delivering mail, provides customer service to students and tracking mail and packages, processes incoming and outgoing packages for various carriers (USPS, UPS, FedEx, DHL, etc.), and performs other duties as assigned. This position will provide indirect supervision to 50+ student workers in the Mail & Package Centers. The Clerk will support residential operations by maintaining high quality standards in mail services units in Residential Services. Must have excellent communication and customer service skills and respond to student needs in a professional manner.
Pay: The pay range for the Mail & Package Center Clerk position is $20.95-$21.85 per hour, depending on experience, skills, and internal equity.
For the full position description and to apply for this role, visit the Northwestern Careers website and search for job 53565.