Employment Opportunities
Thank you for your interest in joining the Residential Services team here at Northwestern! We invite you to learn more about our position(s), department, division and institution to see if Northwestern is a good fit for your next professional experience.
Operations and Services
Assistant Director, Residential Operations and Services
Job Summary:
Under direct supervision of the Director, Operations and Services, the Assistant Director provides team leadership and management for complex residential operations and services that include these key responsibilities:
Oversight of the Mail and Package Centers, Desk Services and Access Control, and Summer Program and Guest Services, which requires strong proficiency and understanding of, but not limited to, systems and processes, client management, logistics management, financial and billing management, communications management, vendor management, and a commitment to enhancing existing and new services through new technical solutions.
The Assistant Director provides direct supervision to 3 full-time professionals and has oversight of 6 additional professional staff and approximately 65 student staff. This position requires strong written and verbal communications skills and technical skills to lead the team effectively and thoughtfully; and partner, coordinate, and liaise with key departments, including academic departments, the Wildcard Office, NUPD, various offices within Student Affairs, and vendors of importance (e.g., Assa Abloy).
Human resource management, overall risk management and program compliance within the position’s purview. The Assistant Director also is a key stakeholder and contributor in department planning, policy formation and program development.
This position serves on a 24-hour duty rotation during the summer and may be contacted on nights and weekends during the academic year to support student & guest safety.
Pay Range: $68,000 to $72,000 depending on experience, skills, and internal equity.
For the full position description and to apply for this role, visit the Northwestern Careers website and search for job 53148.
Custodial/Maintenance Supervisor, 2nd Shift
Job Summary: Northwestern University is looking for a 2nd Shift Custodial/Maintenance Supervisor. The schedule for the position is Monday-Friday, 3:30PM to 12:00AM.
The Custodial/Maintenance Supervisor is responsible for high-quality general maintenance operations of Northwestern University’s student residence halls located on the Evanston campus. The primary job duties for the Custodial/Maintenance Supervisor include responding to service requests, preventive maintenance programs, staff supervision, fulfilling work assignments, etc. while upholding safety and customer service standards.
Pay: The pay range for this position is $25.05 - 25.87 per hour.
For the full position description and to apply for this role, visit the Northwestern Careers website and search for job 53049.
Custodian/Maintenance Technician, 1st Shift (Multiple Positions)
Job Summary:
1st Shift Custodian/Maintenance Technician schedules:
- Monday-Friday, 7:30AM-4:00PM
- Tuesday-Saturday, 7:30AM-4:00PM
Pay: The pay rate for this position is $17.25-$19.04 per hour.
Specific Responsibilities:
Maintenance/Custodial Services:
- Uses machines or other tools as needed to clean, renovate, and renew floor surface finishes; to sweep, dry mop, wet mop or machine scrub and wax floor; to sweep and shovel snow or remove debris from steps and walks; to vacuum rugs and carpets; to move furniture, office equipment, supplies, etc.
- Provides light maintenance services such as replacing light bulbs and lubricating locks etc.
- Collects and places in containers for removal by truck, debris removed from offices, lounges, hallways, lavatories, walks, steps and other rooms in buildings or houses.
- Cleans, dusts, washes and polishes furniture, exhibit cases, fixtures, doors, interior/exterior, glass, partitions, framed pictures, office equipment, trim and related furnishings.
- Cleans and services lavatories, toilet rooms, rest rooms, smoking urns, trays, and keeps units supplied with necessary items such as soap and towels.
- Reports any repair problems or negative conditions to supervisor.
- Responds to calls for emergency custodial service such as cleaning up spills, body fluids, broken glass, floods; responds to resident requests for linen, storage of items and/or luggage, etc.
Para Español, por favor haga clic aquí: https://www.northwestern.edu/studentaffairs/community/student-affairs-staff/student-affairs-human-resources/staff-hiring/custodio-en-universidad.html
For the full position description and to apply for this role, visit the Northwestern Careers website and search for job 52762.
Maintenance Technician, 2nd Shift
Job Summary:
2nd Shift Custodian/Maintenance Technician schedule:
- Saturday - Wednesday, 3:30 PM-12:00 AM
Pay: The pay rate for this position is $17.25-17.50 per hour.
Specific Responsibilities:
Maintenance/Custodial Services:
- Uses machines or other tools as needed to clean, renovate, and renew floor surface finishes; to sweep, dry mop, wet mop or machine scrub and wax floor; to sweep and shovel snow or remove debris from steps and walks; to vacuum rugs and carpets; to move furniture, office equipment, supplies, etc.
- Provides light maintenance services such as replacing light bulbs and lubricating locks etc.
- Collects and places in containers for removal by truck, debris removed from offices, lounges, hallways, lavatories, walks, steps and other rooms in buildings or houses.
- Cleans, dusts, washes and polishes furniture, exhibit cases, fixtures, doors, interior/exterior, glass, partitions, framed pictures, office equipment, trim and related furnishings.
- Cleans and services lavatories, toilet rooms, rest rooms, smoking urns, trays, and keeps units supplied with necessary items such as soap and towels.
- Reports any repair problems or negative conditions to supervisor.
- Responds to calls for emergency custodial service such as cleaning up spills, body fluids, broken glass, floods; responds to resident requests for linen, storage of items and/or luggage, etc.
Miscellaneous:
- Performs other duties as assigned.
Para Español, por favor haga clic aquí: https://www.northwestern.edu/studentaffairs/community/student-affairs-staff/student-affairs-human-resources/staff-hiring/custodio-en-universidad.html
For the full position description and to apply for this role, visit the Northwestern Careers website and search for job 52655.
Residential Experience
Resident Director
Job Summary: Resident Directors (RDs) are professional staff members who live on campus and manage a residential area of approximately 350-700 students. Resident Directors supervise one Assistant Resident Director (ARD) and between 12 and 18 undergraduate or graduate Resident Assistants (RAs/GRAs). Resident Directors work as part of the Office of Residential Experience and collaborate with the broader Residential Services team to foster residential community that fulfills the mission, vision, and goals of the Division of Student Affairs. RDs promote student agency and accountability while empowering residents to make healthy, informed decisions. RDs also facilitate opportunities that support students’ academic success, personal development, and well-being. This position includes working with students, staff, and faculty from a variety of different backgrounds in a rigorous academic environment.
Frequent evening and weekend availability are essential and expected.
Compensation: The pay for the Resident Director position is $51,346 per year. Resident Directors also receive housing accommodations and a meal plan to use when the campus dining halls are open. At Northwestern, we are proud to provide meaningful, competitive, high-quality healthcare plans, retirement benefits, tuition discounts, and more. Visit https://www.northwestern.edu/hr/benefits/index.html to learn more.
For the full position description and to apply for this role, visit the Northwestern Careers website and search for job 52996.
Area Coordinator
Job Summary: The Area Coordinator (AC) is a part of the Office of Residential Community and Support and collaborates with the broader Residential Services team to foster an inclusive residential environment that fulfills the mission, vision, and goals of Residential Services and the Division of Student Affairs. The AC provides leadership and overall management for two residential areas equating up to 2,500 residents by supervising four full-time, Resident Directors, ensuring implementation of the Residential Experience, and leading committees to develop the student and staff experience. The AC is a 12-month, full-time, master’s-required position. The AC reports to an Assistant Director in Residential Community and Support. This position includes working with students, staff, and faculty in a competitive academic environment.
Pay: The pay range for the Area Coordinator position is $60,000-62,000, depending on experience, skills, and internal equity.
For the full position description and to apply for this role, visit the Northwestern Careers website and search for job 53043.