Employment Opportunities
Thank you for your interest in joining the Residential Services team here at Northwestern! We invite you to learn more about our position(s), department, division and institution to see if Northwestern is a good fit for your next professional experience.
Operations and Services
Student Services Manager
Job Summary: The Student Services Manager is responsible for the overall day-to-day operations of student-facing service functions for two residential areas within Residential Services. Reporting to the Assistant Director, this position provides leadership and oversight for two residential area desks, one mail and package center, residential access administration, and related service technologies. The Student Services Manager supervises full-time staff and student staff, develops and maintains operational procedures, manages inventory and access control processes, and ensures efficient and customer-focused service delivery for residential students and campus partners. This position plays an integral role in departmental processes including opening, closing, break periods, and summer operations. The Student Services Manager participates in a duty rotation requiring after-hours and weekend responses during the academic year, and this rotation expands to support summer operations.
Working Conditions: May be assigned to work evenings and/or weekends including during on-call duty rotations
Pay Range: The pay range for the Student Services Manager is $56,000-59,161 depending on experience, skills, and internal equity.
For the full position description and to apply for this role, visit the Northwestern Careers website and search for job 54307.
Temporary Mail and Package Center Clerk
Hours: This is a full-time position (37.5 hours per week/ 10am-6pm / M-F)
Pay: $18.00 per hour
Campus: Evanston
Approximate start date: 8/31/2026
Approximate end date: 10/2/2026
Temporary Job Description:
For 2 positions - Participate in the distribution of inbound and campus mail. Process USPS, UPS, and FedEX shipments. Work closely with and provide excellent customer service to a diverse population of students and staff supporting Residential Services on campus. Participate in seasonal peak of opening. Must be able to lift packages up to 50 lbs.
For the full position description and to apply for this role, visit the Northwestern Careers website and search for job 54294.
Maintenance Technician, 3rd Shift
Job Summary:
The 3rd Shift Custodian/Maintenance Technician schedule is:
- Saturday-Wednesday, 11:00PM-7:30AM
Pay: The pay rate for this position is $17.25-17.50 per hour.
Specific Responsibilities:
Maintenance/Custodial Services:
- Uses machines or other tools as needed to clean, renovate, and renew floor surface finishes; to sweep, dry mop, wet mop or machine scrub and wax floor; to sweep and shovel snow or remove debris from steps and walks; to vacuum rugs and carpets; to move furniture, office equipment, supplies, etc.
- Provides light maintenance services such as replacing light bulbs and lubricating locks etc.
- Collects and places in containers for removal by truck, debris removed from offices, lounges, hallways, lavatories, walks, steps and other rooms in buildings or houses.
- Cleans, dusts, washes and polishes furniture, exhibit cases, fixtures, doors, interior/exterior, glass, partitions, framed pictures, office equipment, trim and related furnishings.
- Cleans and services lavatories, toilet rooms, rest rooms, smoking urns, trays, and keeps units supplied with necessary items such as soap and towels.
- Reports any repair problems or negative conditions to supervisor.
- Responds to calls for emergency custodial service such as cleaning up spills, body fluids, broken glass, floods; responds to resident requests for linen, storage of items and/or luggage, etc.
Miscellaneous:
- Performs other duties as assigned.
For the full position description and to apply for this role, visit the Northwestern Careers website and search for job 53807.