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Print Management Program


Northwestern University has partnered with Ricoh as the single provider for multi-functional devices (MFD) to implement a Managed Print Service (MPS). The service, branded Northwestern Print, is a comprehensive print management program across both the Evanston and Chicago campuses for the use of faculty, staff, and students. Rioch manages the hardware multi-functional devices and Single-functional devices (SFDs) as well as the software, repairs, maintenance, installation, consumables (excludes paper), and related management & support services for the Northwestern University print output environment.

Benefits to the Northwestern Community

Project Status

Northwestern Print went live in July 2023 and is now providing print services to many schools and departments across both campuses. Now that the solution has been successfully implemented at Northwestern, Ricoh is working with remaining schools and departments to onboard their existing devices into Northwestern Print. We anticipate that this will be completed by the end of spring quarter.

As a part of this implementation NU Print, formerly run by the University Libraries to provide printing services for students, was also migrated to Northwestern Print. For more information about student printing services, please visit the FAQs webpage.

Project Timeline

The target dates on the following timeline are subject to change as the onboarding progresses.

Project timeline table
Phase Target Date Status
Replacement of devices with leases expiring during FY24 December 2023 Started
Deployment to schools, departments, non-academic units January 2024 – April 2024 Started
Kellogg migration into Northwestern print June 2024 Not Started