Kathy Koestring, Procurement Administrator for Travel
For Egencia-related Queries:
- For questions about your Egencia profile and billing, including chart string changes, please email Northwestern Travel Services at firstname.lastname@example.org or call 847-491-7569. (If requesting a chart string change, please include your itinerary and preferred chart string in your email.)
- For questions about a reservation booked through Egencia or for technical website support, please contact Egencia customer service (available 24/7):
877-801-3068 (or toll-free)
Please note that there will be a Fee to your department/unit if the Egencia agent must access your reservation information to answer your question.
For Other Specific Queries:
For travel reservations and rate quotes, please contact one of Northwestern's Travel Agencies.