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Travel Agency Fees

Common Fees Associated with Each Agency

Egencia Travel 100 Group
For each online issue of an airline (domestic or international) ticket $0* N/A
For each agent-assisted issue of an airline (domestic or international) ticket

$25 domestic US

Agent-assisted call about a booked reservation $20 $0

Emergency assistance call

$20, if call requires accessing existing reservation From $25
For each re-issue or exchange of an airline ticket $0*/$26 (if re-issued via phone) $35
Ticket refund fee (when ticket is refundable) $0 $35
Airline Credit Transfers from one ticket holder to another The airline may impose a service fee up to $250 (pricing varies by airline). In some instances NU’s relationship with the airline will allow a waiver of the fee.
Issued ticket using airline discount coupon or upgrade certificate $0* $50
Issuing a free mileage ticket N/A $100
Complicated itineraries (primarily international) N/A $100
Group booking $100 fee to negotiate a group airfare or hotel group in addition to the $27.50 per ticket ticketing fee.

*Northwestern pays a $6 fee for each ticket booked online through Egencia; this fee is paid for by Travel Services and is not charged to the department/unit.