Travel Agency Fees
Common Fees Associated with Each Agency
|Egencia||Travel 100 Group|
|For each online issue of an airline (domestic or international) ticket||$0*||N/A|
|For each agent-assisted issue of an airline (domestic or international) ticket||
$25 domestic US
|Agent-assisted call about a booked reservation||$20||$0|
Emergency assistance call
|$20, if call requires accessing existing reservation||From $25|
|For each re-issue or exchange of an airline ticket||$0*/$26 (if re-issued via phone)||$35|
|Ticket refund fee (when ticket is refundable)||$0||$35|
|Issued ticket using airline discount coupon or upgrade certificate||$0*||$50|
|Issuing a free mileage ticket||N/A||$100|
|Complicated itineraries (primarily international)||N/A||$100|
|Group booking||$100 fee to negotiate a group airfare or hotel group in addition to the $27.50 per ticket ticketing fee.|
*Northwestern pays a $6 fee for each ticket booked online through Egencia; this fee is paid for by Travel Services and is not charged to the department/unit.
- Fees are for Northwestern only.
- Fees are in addition to any fees charged by the airlines.