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Travel Agency Fees

Common Fees Associated with Each Agency

Common Fees Associated with Each Travel Agency
Egencia Travel 100 Group
For each online issue of an airline (domestic or international) ticket $0* N/A
For each agent-assisted issue of an airline (domestic or international) ticket

$30 domestic US, $35 international

Agent-assisted question about a booked reservation $0 $0

Emergency assistance call

From $25, if call requires accessing existing reservation From $25
For each re-issue or exchange of an airline ticket On-line: $0*/Agent assist: $30 domestic US, $35 international  $35
Ticket refund fee (when ticket is refundable) $0 $35
Airline Credit Transfers from one ticket holder to another The airline may impose a service fee up to $250 (pricing varies by airline). In some instances NU’s relationship with the airline will allow a waiver of the fee.
Issued ticket using airline discount coupon or upgrade certificate $0* $50
Issuing a free mileage ticket N/A $100
Complicated itineraries (primarily international) $30 per each domestic ticket issued, $35 per each international ticket issued. Additional fees for trains/cars. $100
Group booking Standard fees apply if booked online. For group coordination and meeting planning by our group dept, rates are quoted based on event requirements. $100 fee to negotiate a group airfare or hotel group in addition to the $27.50 per ticket ticketing fee.

*Northwestern pays a $6 fee for each ticket booked online through Egencia; this fee is paid for by Travel Services and is not charged to the department/unit.


  • Fees are for Northwestern only.
  • Fees are in addition to any fees charged by the airlines.