Travel Agency Fees
Common Fees Associated with Each Agency
| Egencia | Travel 100 Group | |
|---|---|---|
| For each online issue of an airline (domestic or international) ticket | $0* | N/A |
| For each agent-assisted issue of an airline (domestic or international) ticket |
$25 domestic US |
$27.50 |
| Agent-assisted call about a booked reservation | $20 | $0 |
|
Emergency assistance call |
$20, if call requires accessing existing reservation | From $25 |
| For each re-issue or exchange of an airline ticket | $0*/$26 (if re-issued via phone) | $35 |
| Ticket refund fee (when ticket is refundable) | $0 | $35 |
| Issued ticket using airline discount coupon or upgrade certificate | $0* | $50 |
| Issuing a free mileage ticket | N/A | $100 |
| Complicated itineraries (primarily international) | N/A | $100 |
| Group booking | $100 fee to negotiate a group airfare or hotel group in addition to the $27.50 per ticket ticketing fee. |
*Northwestern pays a $6 fee for each ticket booked online through Egencia; this fee is paid for by Travel Services and is not charged to the department/unit.
Notes:
- Fees are for Northwestern only.
- Fees are in addition to any fees charged by the airlines.