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Northwestern Travel Agencies

All faculty and staff at Northwestern are highly encouraged to use one of Northwestern's three travel agencies to book University travel. Each agency offers a range of services to meet the various needs of our travelers.

Agency Services Comparison

Egencia Intra World Travel Travel 100 Group
Type of Agency

Online Booking Tool

(Agent available by phone for add'l Fee)

Brick & Mortar Travel Agency
Brick & Mortar Travel Agency
Contact Information

Egencia Login

877-801-3068 (toll-free)
702-939-2532 (international)
Email Egencia

Intra World Travel Website

800-626-6963 (outside Illinois)
Email Intra World Travel

Travel 100 Group Website

Email Travel 100 Group

Overview Expedia's corporate online booking tool; offers streamlined booking process for airfare, hotels, and car rentals Evanston-based, minority-owned travel agency; provides itinerary solutions with focus on personal service; can book airfare, hotels, and cars Full-service travel agency in the Chicagoland area, comprised of more than 50 agents; offers preferred rates on hotels, cruises, tours, and car rentals
Focus of Agency Simple trips for individuals More complex trips where an individual travel agent may help Itinerary planning and booking for complex trips provided by travel agent
Any Fee for booking a ticket through the agency? Not online*

Yes via phone
Yes Yes
Any Fee for calling about a previously booked ticket? Yes No No
Group travel arrangements available? Not online Yes Yes
Direct billing available for airfare? Yes Yes Yes
Direct billing available for hotels? Some hotels, including all hotels with Northwestern's Discounted Rates No No
Ability to book international sponsored travel? Only on U.S. Airlines Yes Yes
Billing across multiple chart strings available? No Yes No
International hotels available? Yes Yes Yes
Hours of Operation 24/7 M-F: 9 am-5:30 pm
Sat: 10 am-1 pm
M-F: 9 am-5 pm
Sat: by appointment only
24/7 Emergency Support? Yes: 877-801-3068 (Fees may apply) No Yes: 800-823-2593 (for an additional Fee)

*Northwestern pays a fee for each ticket booked online through Egencia; this fee is paid for by Travel Services and is not charged to the department/unit. Note: the department/unit will be charged a small fee for booking Southwest Airlines flights on Egencia online.