New Travel Online Booking Tool Provider Selected
August 7, 2024
Procurement and Payment Services (PPS) recently conducted a formal bid process and selected a new travel online booking tool partner. The evaluation committee recommended that the new contract be awarded to Key Travel as the bidder representing the best value to Northwestern.
Key Travel specializes in supporting non-profit and humanitarian entities, they have their own proprietary booking tool, and they also provide agent assist booking services for more complex travel. Their costs were very competitive and they also have special negotiated rates with several airlines and hotels.
A detailed transition plan is currently being developed, and we are currently targeting a potential January 1 go live. Department and school representatives will be engaged for key configuration and functionality decisions during the process. Egencia has agreed to work with us and to continue supporting our travel needs as long as we need them to in order to ensure a smooth transition.
T100 will remain on contract as well as an additional resource for agent assist travel booking.
We are really excited to deliver an improved travel booking experience to support faculty, staff, and students on campus that more closely aligns with our needs.
If you have any questions, contact Kathy Koestring at kathy.koestring@northwestern.edu.