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Dell Return Policy

April 11, 2024

Dell has recently started to strictly enforce their return policy. Dell is no longer offering exceptions to their policy, which can be found online at

Returns will be subject to a 15% restocking fee, with the following exceptions, if they are initiated within 30 days of invoice, are in like-new condition, AND:

  1. The product you are returning is defective, OR
  2. You have to return a product because Dell made an error

You should order items that are absolutely needed, as unwanted items and ordering errors on Northwestern's side will be subject to the restocking fee. 

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