Assistance making changes to contribution amounts and navigating the NetBenefits Portal
All contribution amount changes for accounts at Fidelity and TIAA are made using the NetBenefits Portal, which is accessed via myHR.
- Call NetBenefits at 800-343-0860 for assistance with navigating the portal, or to speak with a representative.who can answer your questions and facilitate a change on the phone.
- See this user guide on how to navigate from myHR and within the NetBenefits Portal. Call NetBenefits at 800-343-0860 for assistance with navigating the portal and maximizing your benefit.
Assistance with investments and retirement planning
Call or schedule a personal appointment with a Fidelity and/or TIAA representative who is knowledgeable about the University’s plans to review your account, answer your questions and help you develop and track your goals.
- Fidelity: call 800-642-7131 or schedule a meeting online.
- TIAA: call 800-732-8353 or schedule a meeting online.
Assistance with eligibility or payroll deductions
Questions regarding eligibility for the plans or deductions from your paycheck should be directed to the Benefits Office. Contact the Benefits Office at 847-491-7513 or firstname.lastname@example.org, your Benefits Counselor by campus and alpha-split, or make an appointment.