Project Request

The SES Project Request System collects information so we can assess the business impact and complexity of requests. Because we don’t have the time and resources to do everything, we want to make sure we are using our resources wisely, getting the most payback from projects.

When do I need to submit a project request?

Anything that requires time from SES functional or technical personnel needs a project request including:

  • New functions in SES
  • Enhancements to existing SES functions
  • New interfaces or changes to existing interfaces
  • New reports or modifications to existing reports
  • Putting queries on an automated schedule

These are items that DO NOT need a project request:

  • Production fixes (things that aren’t working properly)
  • Patches, regulatory updates, bundles, etc.
  • Duplicate resolution
  • Standard cyclical processing (e.g., term setup, standard financial aid setup and processing, tuition setup)
  • Items that are in progress
  • Items that do not require time from SES functional or technical personnel

For items that you are requesting for Fiscal Year 2018 (September 2017 – August 2018), we ask that you submit the projects requests by May 15th, 2017. Project requests will be accepted throughout the year, but priority will be given to requests submitted before the deadline.

How do I submit a project request?

Please fill out the SES Project Request Form.  

How do projects get prioritized?

Projects will be evaluated primarily based on the following criteria:

  • Strategic Value
  • Customer Service Benefits
  • Impact of NOT doing the project

Who can I contact for help?

Please contact Ann Dronen at a-dronen@northwestern.edu.