FAQ

See more below for common questions and issues. 

If you’re experiencing CAESAR login problems, please contact the NUIT Support Center.

Staff

Who has access to SES/CAESAR?

Access to the Northwestern University Student Enterprise Systems, CAESAR, will only be granted to current Northwestern faculty or staff in a permanent position with legitimate University business reasons to access student related information.

If I change jobs within the University, do I need to submit new security access forms for the Student Enterprise System?

When an employee transfers from one department to another, new form(s) must be submitted to obtain the appropriate security access associated with the new position.

I have forgotten my Student Enterprise System password. Whom should I contact?

If you are a Staff member and you login to SES/CAESAR with an administrative ID like this ABCDE0, please contact the NUIT Support Center.

I am a Mac user and I'm having problems using the student system. What can I do?

Use one of the recommended browsers certified by the vendor. See our list of recommended browsers.

I am using Safari, Mozilla, or Firefox to access the student system and I am experiencing problems. What should I do?

See our list of recommended browsers that work best with the student system.

Can I make CAESAR look how it did before the upgrade in October 2017?

Yes. Click the Classic Home tile on your homepage and you'll see the familiar CAESAR home from before.

How do I find and manage my favorites?

When you're using classic pages, your favorites are in the same place as before. You can now also find your favorites in the NavBar. For details, see Save pages to favorites.

Can i add a tile to my homepage?

Yes. Visit the page you want to add, click the action list icon, then click Add to Homepage. For detailed instructions, see Save pages to your Homepage.

How do I change my default homepage?

To default to a different homepage when you login, change which tiles appear on a homepage, or reorder the tiles on a homepage, see Customizing your homepage.

What is the Administrator-Basic homepage?

The tiles on the Administrator-Basic homepage contain collections of commonly used pages with convenient side menus. Note that these navigation collections only contain the most commonly used pages. Some pages that you have access to may not appear here and can only be accessed via the Classic Home or via the Navigator in the NavBar.

Why doesn't my report appear in the process monitor?

Many reports that previously appeared in Process Monitor now appear in Report Manager. The Report Manager link appears right beside the Process Monitor link.

Is it called CAESAR or SES?

It's CAESAR. In the past we've commonly referred to the administrative side of CAESAR as SES (Student Enterprise System), but it was always just one system. We're moving away from using SES as a secondary name for CAESAR, but SES will continue to be the name of the department that administers CAESAR: Student Enterprise Systems.

Where can I get help with CAESAR?

For any CAESAR related help, contact the Northwestern IT Support Center.

Instructors & Advisors

I am a faculty member and I cannot access the system to check my class roster, or submit grades online. What do I need to do?

Please see the Requesting Access to CAESAR page for instructions.

I cannot remember my NETID password, or it has expired. Whom should I contact?

See the NUIT website for instructions on resetting your password. If you still have questions, please call (847) 491-HELP and choose Option 1.

I am an advisor, and the links to WebNow do not work. In which browsers should the WebNow links work?

Please see Viewing WebNow Documents for assistance. In sum, the only browsers that support Java--and Java is necessary for using WebNow--are Internet Explorer on Windows and Safari on Mac OS.

Where do I find class rosters and grade rosters?

Class and grade rosters can be found under the My Classes tile on your homepage.

Where do I find my advisees?

Your advisees can be found under the My Advisees tile on your homepage.

How do I view popups on my mobile device?

View Northwestern's guide for managing pop-ups in each kind of browser. Viewing CTECs on a mobile device, for example, will likely require you to allow for pop-ups in your browser.

Where can I get help with CAESAR?

For any CAESAR related help, contact the Northwestern IT Support Center.

Students

How do I find information regarding online bill pay using CAESAR?

Please contact Student Financial Services (555 Clark St, 1st Floor, Evanston, IL 60208) either by phone at (847) 491-8950 or by email at student-financial-services@northwestern.edu.

I cannot remember my NETID password, or it has expired. Whom should I contact?

See the NUIT website for instructions on resetting your password. If you still have questions, please call (847) 491-HELP and choose Option 1.

What is the difference between an Emergency Contact and an Emergency Notification phone number?

Your Emergency Notification number is used in the event of an emergency on campus that would require the University to contact you immediately. In the event of such an emergency, a recorded message will be sent to each of the numbers that you have designated to be used for emergency notification. Your Emergency Contact(s) will be used in times of emergency when it may be necessary for us to know who can make medical decisions on your behalf. This information is used in the rarest of occasions, but it is important.

Where do I find my class schedule?

Your class schedule is found under the Manage Classes tile on the homepage.

Where do I find my grades?

Your grades are found under the Academic Records tile on the homepage.

How do I view popups on my mobile device?

View Northwestern's guide for managing pop-ups in each kind of browser. Viewing CTECs on a mobile device, for example, will likely require you to allow for pop-ups in your browser.

Where can I get help with CAESAR?

For any CAESAR related help, contact the Northwestern IT Support Center.