Match Exceptions and Accounts Payable Invoice "Send Backs"

iBuyNU match exceptions are reviewed by eProcurement team, all others are reviewed by the AP team.

Why an Invoice Might Be Sent Back

Invoices may be sent back to departments from AP for the following reasons:

• The most common cause of a match exception is a missing receiver.
• The PO number is not valid, PO number is closed, PO is not listed, PO is over tolerance, invoice does not match the listed PO, blanket does not have enough funds, a duplicate invoice has been submitted, the PO was not set-up as an amount only order, AP needs additional information to process the invoice, the remittance address is not on file, or the vendor does not accept US dollars.
• The emailed send back notification will specify why the invoice was sent back to the department.
• The emailed send back notifications are sent from: northwestern@easyaccess-ap.com. Please do not reply to the message as it is an unattended mailbox.

Helpful Cognos Reports for Departments

SC016 Open Encumbrance Report and SC027 Match Exceptions Report