Checks
Checks
What if I have an emergency and need a check cut immediately?
Please contact Accounts Payable Customer Service at (847) 491-7339 if the check request requires immediate action.
I just found a check that is older than 6 months. How do I go about getting a replacement?
Contact Accounts Payable Customer Service at (847) 491-7339 or email to accounts-payable@northwestern.edu and request that the check be voided and reissued. After 180 days, the check is no longer negotiable and there is no need to return it.
A vendor claims they have not received payment. How do I request a stop payment and reissue of the check?
Contact Accounts Payable Customer Service at (847) 491-7339 or email to accounts-payable@northwestern.edu. Upon verification that the check has not been cashed, it will be voided and reissued.
I have received a check needed to make an authorized purchase. I no longer need this check. How do I go about getting the check voided, and the funds returned to my chartstring?
Return the check to Accounts Payable Customer Service at 2020 Ridge Avenue, 2nd Floor, Evanston Campus, along with a note explaining the reason the check is no longer needed. Be sure to include your contact information and keep a copy for your records. Once the check has been voided, the funds will be credited to your chart string.
What do I do if I lose a reimbursement check?
Call Accounts Payable Customer Service at (847) 491-7339 or email to accounts-payable@northwestern.edu and request that the check be voided and reissued.
Do I get my funds back when a check is rebated?
Yes, the rebated transaction will automatically put the funds back into your chartstring.
How long does it take to get a check reissued?
Standard turnaround time for reissues is 1-2 days, depending on the time of day it is received. The cutoff time for next day processing is 11 a.m.
I need a check to be held for pick-up. How do I do this, and where do I pick up the check?
You may request that a check be held for pick-up in one the following way: When creating a Payment Request, change the handling code to "HE" (hold for Evanston) or "HC" (hold for Chicago). Put your name and telephone number in the "Comments" box so you can be contacted when the check is available for pickup.
What time are checks ready for pick-up?
Checks are typically ready before noon, but the timing can vary depending upon the volume of checks being printed. AP will call or email the person requesting the check to let them know when it is ready.
What do I do if I need to enclose a document with a check?
When creating a Payment Request, change the Handling Code to "EN" (enclosure). AP will print a copy of the documentation and send it with the check.