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Rental Vehicles

Rental Vehicles

Is there a job-aid for the new direct bill process?

An online demo about this process can be found in myHR Learn: Reserving daily Enterprise vehicle rentals for direct bill

Does Enterprise have weekend hours?

Yes, branches have weekend hours to facilitate pickups and returns.

How do I cancel or modify an existing reservation?

Contact the Enterprise branch to assist you with any cancellation or modifications.

Can I park the rental vehicle on campus?

Avoid parking the rental car anywhere on campus during normal business hours. Renters should time their pick-up accordingly (after 4 p.m.). If the vehicle will need to be parked on campus during normal business hours, you must purchase a daily permit from the Parking office or obtain one from your department/school.

If you are a staff member making a reservation on behalf of a student group or student organization, you will use the student group link because it is based on the driver's affiliation. You must also provide the student(s) with a department or school emergency contact person.

My department needs to reserve a high volume of vehicles. Do I still need to use the online reservation link?

For high volume reservations (5+ vehicles), you may contact the Enterprise branch directly to assist with the reservation:

How are traffic violation tickets received?

Any tickets received (speeding, red light camera, parking, etc.) will be sent directly to the driver and must be settled in a timely manner.

Why was my chart string charged for two days of insurance, when we only had the rental for 18 hours?

Insurance coverage is charged per calendar day. Chart strings may be charged for two days of insurance even if the total rental was less than 24 hours.

What is the Northwestern discount at Enterprise?

Pricing is heavily discounted based on the competitively awarded Big Ten contract with Enterprise.

My department needs to rent a box truck. How do we make the reservation?

For Business Use rentals requiring heavy duty pick up trucks or box trucks requiring direct billing to Northwestern University, please email Thomas.J.Bez@ehi.com

  • Renter's Name
  • Renter's Phone Number
  • Renter's Email
  • Pick up Date and Time
  • Return Date and Time
  • School/Department Name
  • Trip Purpose
  • Chart String

Note: Reservation requests may take up to two business days for confirmed response. The pick-up location for these vehicles is: 400 Dempster St, Mt. Prospect IL, 60056. Phone number (847) 952-5090.