Accounts Payable Best Practices

NUQuickPay

For NUQuickPay electronic payments to individuals, please ensure an accurate physical address is entered into NUFinancials for the individual that will be paid. If the electronic payment is not accepted by the individual within fourteen days, a physical check will automatically be mailed to the address on file.

Also, it is very important to inform individuals being paid electronically through NUQuickPay that the notification email is not Spam.  Individuals enrolled in NUQuickPay will receive an email from J.P. Morgan Chase prompting them to set up their payment profile. If the profile is not set up correctly, or a payment is not accepted within fourteen days, a physical check will be issued to the supplier’s address on file.

Expense Report Attachments

When creating an Expense Report/ Payment Request, the best practice is to scan all attachments into a single PDF file. This is especially true of .eml files (emails), as these files are easily corrupted or cannot be opened by the time they reach AP.

AP Email Clarification

• invoicesonly@northwestern.edu is used exclusively for submitting invoices for non‑catalog orders so they can be processed in an automated way. These invoices may take 2–3 business days to be received. This inbox is not monitored for replies.
• northwestern@easyaccess-ap.com is used to send updates to requesters. This inbox is not spam, but it is also not monitored for replies.
• If an invoice submitted to invoicesonly@northwestern.edu cannot be paid, it will be returned from the northwestern@easyaccess-ap.com email with instructions for next steps.

For questions about follow‑up instructions or general Accounts Payable customer service concerns, please contact accounts-payable@northwestern.edu or procurement@northwestern.edu.