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A laundry machine in my building is broken. What should I do?

If you encounter a problem or concern with any washer or dryer on campus, you can contact the laundry vendor, Mac-Gray, at (800) 622-4729, or you can visit the NU Housing Portal. You can also contact Housekeeping from 8:30 a.m. - 4:30 p.m. at (847) 491-5101, and they will submit a repair request. Please note if you report the concern directly to Mac-Gray instead of first reporting the concern to Housekeeping, the company can provide a faster response.

How can I see which machines are currently available in my building?

Visit the LaundryView website for the most up-to-date information on open washers/dryers in your building.