GeoBlue for Employees
Northwestern faculty and staff traveling internationally on Northwestern/university business will be automatically covered by Northwestern's business traveler insurance plan (“the plan”) provided by GeoBlue. However, completing a one-time registration is necessary to maximize employee benefits and access provider details. Pre-registration will expedite any need for services during travel. No travel dates or destinations are required to register.
"Northwestern/university business" is international travel in support of one's Northwestern duties and responsibilities. Such travel should be funded by Northwestern through operational or grant funds. Examples include conference attendance, data collection, collaborative research, short-term teaching or research assignments, recruitment, and site visits as well as employees who accompany students abroad for research, study or volunteer activities supported by Northwestern.
- The plan covers “benefits-eligible” employees, including post-docs and fellows and any spouse/partner/fiancé or dependents who may be accompanying such employees traveling on university business
- McGaw medical residents, NRSA post-doctoral scholars, independent contractors, volunteers, adjuncts or Emeritus employees who travel abroad on temporary assignment for Northwestern are not eligible for the plan
- Visiting international scholars also do not qualify for the plan, but eligible individuals have limited travel medical and assistance coverage under a separate, special plan
- Classes of individuals who do not qualify for the student or employee GeoBlue plan are strongly recommended to individually enroll in a GeoBlue’s commercial product; departmental reimbursement may be available if the travel is required for one’s job performance
- Contact Liz Marshall in the Office of Risk Management for questions about eligibility for the GeoBlue employee plan
- The duration limit on travel is 180 days (roughly 6 months). However, until May 31, 2020, due to the COVID-19 pandemic, an extension of coverage is being offered if the traveler is unable to return due to a government-imposed travel restriction in effect at the end of the covered 180-period. Coverage will be extended for a trip length of up to 365 days. Coverage will also be extended beyond 180 days if the traveler is unable to return due to a documented diagnosis or exposure to a person diagnosed with COVID-19. Coverage will be extended until the end of the quarantine or isolation period.
- Outside of the COVID-19 exceptions, for travel exceeding 180 days, a separate GeoBlue plan can be purchased for the additional time, and reimbursement may be honored on a case-by-case basis if the long-term travel is related to university business; email firstname.lastname@example.org to enroll.
- Northwestern employees hired to permanently work overseas, or whose permanent residence is outside the U.S., are not eligible for GeoBlue; contact the Human Resources Benefits office to discuss alternative coverage options
- Before travel, employees should complete a one-time registration at www.geo-blue.com and entering (or copying and pasting) Northwestern’s Access Code: QHG9999NWBTY with a Northwestern email address
- Registration is optional, but recommended, to maximize employee benefits and necessary to access provider details – a lack of registration may impede Northwestern and GeoBlue's ability to provide immediate assistance to you during an emergency abroad
- Before or during travel, access the GeoBlue website or download the free mobile app to find international doctors, hospitals and pharmacies, make appointments for any health care needs and set up direct pay, if possible
- There is no deductible, and there will be no cost to the traveler or department for the plan, assuming the traveler meets the eligibility criteria
- Employees will receive primary medical insurance coverage for any medically necessary care needed while traveling abroad on business, up to a maximum of $250,000 per trip
- There is no need to provide travel plans or pay a premium to the insurance company
- Medical as well as security evacuation coverage is provided if relocation due to an emergency situation is needed; read more about political or natural disaster evacuation procedures
- Northwestern does not centrally restrict travel to certain countries for faculty or staff, but employees should consult with their supervisor, unit director or dean prior to scheduling travel to higher-risk locations
- Employees accompanying students abroad should contact the OGSS for trip leader training
- There is no age limit for travelers
- More information about specific conditions, exclusions and other terms are outlined in the GeoBlue Employee Member Guide
- During the COVID-19 pandemic, GeoBlue is providing Coronavirus and telehealth services to business travelers abroad.
- If you have a pre-existing conditions, be sure to contact GeoBlue in advance of your departure. Most prescription medications are easily transportable abroad. However, certain prescribed medications, such as those to control psychosis, attention-deficit disorder or chronic/severe pain, may not be available or are considered illegal in some foreign countries and could be confiscated by customs agents if discovered. Read more about this on our page about Traveling with Medications.
- To arrange routine care during extended visits or direct payment of medical expenses, follow the directions under accessing routine (non-emergency) care abroad
- In case of medical emergency abroad, the traveler should go to the nearest clinic or hospital then follow directions under medical emergencies
- If traveler's pay up front for care, follow directions for seeking reimbursement for care by email, fax or postal mail