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Meet the Staff

Julie Anne Friend



Julie Anne Friend has worked in the field of international education for over 20 years. As the Director of the Office of Global Safety and Security at Northwestern University, she is charged with developing a comprehensive, university-wide approach to international risk management.

In 2014, she was named Technical Analyst of the Year by the U.S. Department of State for her leadership in advancing the international safety and security interests of the academic community. In 2015, Michigan State University’s (MSU) College of Law featured her in an alumni profile.

She writes regularly for NAFSA’s International Educator magazine about insurance and risk management. Her 2014 publication, “When A Student Dies Abroad: Preparing for the Ultimate Tragedy,” includes helpful planning and response checklists. Later that year, she served as a guest author for NAFSA’s “Hot Topics” blog to discuss the threat (or lack thereof) of Ebola to academia. Her last IE publication, “Health Forms 2.0: Developing an Ethical and Effective Health History Disclosure Process for Education Abroad,” outlines a student-centered process to encourage pre-departure medical management planning (printed in the Nov./Dec. 2016 issue). In 2017, she contributed three chapters to the recently published NAFSA text, Crisis Management for Education Abroad. Most recently, Ms. Friend collaborated with two colleagues to produce “Your guide to the new U.S. Department of State travel advisories,” but her ground-breaking essay, “How sexual misconduct threatens the security industry: real and reputational risk has generated more discussion in the profession than any other work.

Ms. Friend has traveled in over thirty countries and has lived in both France and Zambia. In addition to earning a Juris Doctor in Law and a Master of Arts in English from Michigan State University, Ms. Friend has a Bachelor of Science in Speech Communications from Syracuse University. She is also a licensed attorney in the state of Michigan, and currently lives in Evanston, Illinois.  For additional information and publications, refer to Ms. Friend's full bio.                 

Beth Osterlund

Assistant Director

Assistant Director

Beth Osterlund has worked in international education for over 15 years.  As Assistant Director of the Office of Global Safety and Security, she works to support undergraduate and graduate travelers including pre-departure medical management planning; traveler outreach; and trip leader preparation/support.

Beth began her career at The Rotary Foundation of Rotary International, an international non-profit headquartered in Evanston. She worked for 12 years for one of the largest privately funded international scholarship programs in the United States sponsoring over 1,000 undergraduate and graduate students for study abroad each year. During her tenure at Rotary, Beth also worked on Rotary’s high school exchange program to help certify that volunteer leadership created and maintained a safe environment for high school exchange students in Rotary programs.

Beth graduated from Miami University in Oxford, OH with a Bachelor of Arts in French. She spent a semester abroad in Aix-en-Provence, France and participated in a faculty-led summer program in Dijon. She is working towards her master's degree in global studies and international relations with a concentration in global student mobility.  In addition to studying abroad, she and her husband have served as a host family for Youth Exchange students from Finland and Mexico attending Evanston Township High School through the Evanston Lighthouse Rotary Club's Youth Exchange Program.

Joining the OGSS in 2013, she is a member of the Northwestern’s Education Abroad Crisis Management Council and is an active member of Pulse, a network of university international health and safety specialists.

Andrea Mendoza

Program Coordinator | Data Analyst

Program Coordinator | Data Analyst

Andrea Mendoza works as the Program Coordinator|Data Analyst of the Office of Global Safety & Security. She manages the International Travel Registry, non-credit undergraduate student travel, and supports pre-departure requirements and travel outreach.

Andrea graduated from Northeastern Illinois University (NEIU) in Chicago, IL with a Bachelor of Arts & Sciences in Economics and a minor in Psychology. During her time as a student, she was a member of NEIU’s magazine Que Ondee Sola, a publication established in 1972 with the goal of covering social issues from across the world. She worked as Visual Arts Editor and Editor in Chief. Additionally, Andrea also worked as a Student Ambassador, providing guidance to prospective students and their families, as well as giving campus tours.

She Joined Northwestern University’s Office of Global Safety & Security in 2022.