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Contact Us

During regular office hours

Julie Friend, Director of Global Safety and Security (DGSS), (847) 467-3175 or Contact Julie for afterhours incident management, travel policy development, benchmarking, best practices, press inquiries and staff and faculty travel (without students).

Beth Osterlund, Assistant Director of Global Safety and Security, (847) 467-3899 or Contact Beth for inquiries related to travel health & GeoBlue insurance, graduate and professional student travel, pre-departure training and enhancements to this OGSS website.

Andrea Mendoza, Program Coordinator | Data Analyst of Global Safety and Security, (847) 467-7902 or Contact Andrea for inquiries related to non-credit undergraduate student travel, pre-departure requirements and training, and the Travel Registry listed on our website.

After hours

Call Northwestern University Police 24/7 at (847) 491-3456. 

They are prepared to accept calls involving international emergencies. They will collect information and pass it on to the DGSS. If the DGSS is indisposed or responding to an incident, back-up responders are available.