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Contact Us

During regular office hours

Julie Friend, Director of Global Safety and Security (DGSS), (847) 467-3175 or julie.friend@northwestern.edu. Contact Julie for afterhours incident management, travel policy development, benchmarking, best practices, press inquiries and staff and faculty travel (without students).

Beth Osterlund, Assistant Director of Global Safety and Security, (847) 467-3899 or beth.osterlund@northwestern.edu. Contact Beth for inquiries related to travel health & GeoBlue insurance, graduate and professional student travel, pre-departure training and enhancements to this OGSS website.

Patrick Maloney, Program Coordinator and Global Safety Data Analyst, (847) 467-7902 or patrick.maloney@northwestern.edu. Contact Pat for travel safety or security inquiries, non-credit undergraduate travel and oversight and data on incidents and exposure. 

Contact us for an in person or virtual appointment.

After hours

Call Northwestern University Police 24/7 at (847) 491-3456. 

They are prepared to accept calls involving international emergencies. They will collect information and pass it on to the DGSS. If the DGSS is indisposed or responding to an incident, back-up responders are available.