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Contact Us

During regular office hours

student practicing caligraphyDue to the COVID-19 pandemic, OGSS will be working remotely until further notice. Julie Friend, Beth Osterlund and Pat Maloney are available for calls or virtual appointments. Please contact us directly via email with your preferred appointment time.

Julie Friend, Director of Global Safety and Security (DGSS), (847) 467-3175 or Contact Julie for afterhours incident management, travel policy development, benchmarking, best practices, press inquiries and staff and faculty travel (without students).

Beth Osterlund, Assistant Director of Global Safety and Security, (847) 467-3899 or Contact Beth for inquiries related to travel health & GeoBlue insurance, graduate and professional student travel, pre-departure training and enhancements to this OGSS website.

Patrick Maloney, Program Coordinator and Global Safety Data Analyst, (847) 467-7902 or Contact Pat for travel safety or security inquiries, non-credit undergraduate travel and oversight and data on incidents and exposure. 

After hours

Call Northwestern University Police 24/7 at (847) 491-3456. 

They are prepared to accept calls involving international emergencies. They will collect information and pass it on to the DGSS. If the DGSS is indisposed or responding to an incident, back-up responders are available.