Contact Us
During regular office hours
Julie Friend
Director of Global Safety and Security (DGSS)
(847) 467-3175
julie.friend@northwestern.edu
Contact Julie for matters related to after-hours incident management, travel policy development, benchmarking and best practices, pre-departure training, press inquiries, and staff and faculty travel. As of June 2025, Julie will also advise non-GLO (study abroad) undergraduate students, graduate & professional solo travelers and groups in Bienen, Kellogg (GIM & KWEST groups only), McCormick, Medill, SESP, SoC, and SPS (except MSGH).
Beth Osterlund
Associate Director of Global Safety and Security
(847) 467-3899
beth.osterlund@northwestern.edu
Beth is the primary contact for inquiries related to the International Travel Registry, travel health and GeoBlue international health insurance, the OGSS website, and data requests related to Northwestern-related travel abroad. As of May 2025, Beth will also advise graduate & professional solo travelers and groups in Kellogg (except KWEST & GIM), Feinberg (including MSGH), Pritzker and Weinberg (including Buffett awardees).
After hours
For emergencies abroad outside of regular business hours, contact Northwestern University Police at (847) 491-3456. They are available 24/7 to receive calls involving international emergencies. The police will collect relevant information and relay it to the DGSS. If the DGSS is unavailable or actively responding to an incident, the Associate Director or a backup responder will be contacted.