Contact Us
Student Finance
Tuition & Fees Accounts
For questions regarding functions such as the charging of tuition, room and board, or University fees, as well as billing and payments:
- Email: studentaccounts@northwestern.edu
- Telephone : 847-491-5224
- In-person appointment bookings: Schedule an appointment
Northwestern Loans
For questions regarding servicing and repayment of the NU Loan, Endowed Loan, Primary Care Loan, and Perkins Loan:
- Online payments: ECSI
- Mailed loan paperwork: Heartland ECSI, P.O. Box 1289, Coraopolis, PA 15108
- Mailed check payment: Heartland ECSI, P.O.Box 1287, Coraopolis, PA 15108
- Live Chat: https://heartland.ecsi.net/
- Telephone: 1-888-549-3274
For questions regarding lending, including loan applications, of the NU Loan, Endowed Loan, Primary Care Loan, and Perkins Loan:
- Email: studentloans@northwestern.edu
- Telephone: Evanston/Chicago campus: 847-491-5224
Office Locations
- Evanston campus:
555 Clark Street, 1st Floor, Evanston, IL 60208-1221 map it - Chicago campus:
345 E. Superior Street, Mezzanine Level, Chicago, IL 60611-3078 map it
Financial Aid Offices
If you have questions about your financial aid, contact your school or department's Financial Aid Office.