What should I do if I cannot log into my CodeREADr Account?
Contact your Student Affairs activity lead to verify the existence of your account.
What should I do if I forget my password?
You can reset your password at any time by visiting https://go.sa.northwestern.edu/engagement/user/changepassword.
What should I do if I can't see my activity on the list in the CodeREADr application?
CodeREADr activities appear 4 hours prior to the start time of the activity. If it is more than four hours from your activity, wait to see if it appears. If you are viewing the activities and do not see yours, contact the person or the office who created the activity in the Student Engagement database for assistance. If you are the person who created the activity, verify that the times and date of the activity is correct. If you are still experiencing problems, please contact email@example.com.
What should I say if someone asks why I am scanning WildCards?
Student Affairs is scanning WildCards as a part of a division-wide initiative to understand the attendance and usage data for students at activities. Data will be used in the evaluation and assessment cycle of activity and program development to enrich students’ Northwestern experience.
What should I say if a student asks where their data goes?
A student’s ID number is scanned into the codeREADr application and transferred immediately to Northwestern servers. It is not stored or accessible in the application. The Student Affairs Assessment and Planning department will have access to data for use in activity assessment.
What should I do if I can't get a WildCard ID to scan/encounter an error?
- You can type the person’s NETID into the codeREADr application by tapping on the pencil icon at the bottom of the screen and selecting the Letters and Numbers option from the input options.
- There are two places where you might find the bar code on a WildCard: check the front and the back of the card.
- Try tilting the WildCard
- Please note: Newly issued WildCards may not scan because the student’s data will take some time to upload to the University systems. You will need to enter these IDs manually
What should I do if a student does not want their WildCard scanned?
Scanning for students is not mandatory or required. A student can opt out of the scanning. If a student requests not to have their WildCard scanned, do not scan it.
What if I accidentally scan someone more than once?
CodeREADr scans quickly, so there may be times when you scan someone more than once. The application does not register a duplicate scan as an attendee.
What should I do if I get a question I cannot answer?
Tell the person you are talking to that you do not know, but can find out the answer. Write to the Student Engagement Database support email address (firstname.lastname@example.org) with your question.
Student Engagement Database FAQThis is an FAQ for the Student Engagement Database https://go.sa.northwestern.edu/engagement.
Who can see the activities I create?
Only you and admins for this application can see the activities you have created. If you are planning activities with someone else, coordinate who will enter the activity into the database to avoid duplicates.
Can I enter an activity that has already happened in which I collected attendance through some other means??
Activities can be created historically if you still would like to track them in the system. Please note that any activity with a past date will not show up in the CodeREADr list. If you wish to record attendance for these activities, you can upload an Excel spreadsheet with EmplIDs to the activity once it has been created.
Can I add a department outside of Student Affairs?
For now, only Student Affairs departments can be added as sponsors.