RESIDENTIAL SERVICES

• Serve as a liaison to students and administrative offices and collaborate with campus partners.

• Be available to educate interested applicants about the GRA position and assist with the selection process, as needed.

• Attend bi-weekly GRA team meetings and meet bi-weekly individually with the Resident Director for team and individual development, community development planning, and to receive community and administrative updates.

• Assist with operations processes such as resident check in and check out, administer keys for lockout situations, and conduct room inspections.

• Communicate regularly with the RD, ARD, RA team, and Residential Services staff.

• Perform administrative tasks, including submitting duty logs, incident reports, and program planning and evaluation forms in a timely manner.

• Serve in a duty rotation to ensure safety, security, and policy enforcement
  within the residential area during nights and weekends (8:00pm-8:00am)
  throughout the academic year, as well as weekend day duty (8:00am-
  8:00pm). There will also be duty responsibilities during designated break
  periods throughout the academic year.

• Perform duty responsibilities, including rounds of building, apartment
  lockouts, assisting residents with maintenance concerns, and confronting
  and documenting policy violations or inappropriate behavior. Enforce rules
  and regulations such as noise concerns, property damage, fire safety, and
  other potential policy violations in a consistent and professional manner.
  GRAs will also assist residents with these items during times when they are
  not on duty.

• Ensure the security and safety of the building by aiding with fire alarm
  evacuations, educating residents on security protocol for the building, and
  maintaining an alert and engaged community.

• Submit all reports (Duty Logs, Incident Reports, and Maintenance Requests)
  to RD with details of incidents as needed and in a timely manner.

• Communicate regularly with the RD, ARD, RA team, and Residential Services staff.

• Perform administrative tasks, including submitting duty logs, incident reports, and program planning and evaluation forms in a timely manner.

• Appropriately handle building keys.

• Respect the confidentiality of privileged information.

• Build and maintain a good working relationship with all University staff.

• Provide suggestions and recommendations to improve the living experience for residents and their families.

• Other duties as assigned.
• While on duty, the GRA will carry a university-issued cell phone and remain
  within the assigned area to respond to the needs of the residents. A GRA
  must be able to be on scene and respond to a situation within ten minutes.
  Five GRAs serve on the McManus Center duty rotation and six GRAs serve on
  the Engelhart Hall and Garrett Place duty rotation. This number is subject to
  change if there are vacancies. GRAs may also be asked to assist with duty
  coverage at any of the graduate housing buildings (Engelhart, Garett, or
  McManus) as needed.

• Develop relationships through intentional and meaningful interactions with residents in the residential area to build community and create a welcoming environment.
• Implement the Residential Experience Framework.
• Plan and implement small- and large-scale programs to meet the needs of the residents, support department initiatives, and collaborate with university offices.

• Propose, advertise, facilitate, and evaluate building-wide social and educational programs throughout the year.

• Support fellow team members through attendance at programs and activities.
• Publicize campus events by posting fliers, banners, posters, electronic means, and/or word of mouth.
• Other duties as assigned.

• GRA Summer Term Dates: Monday, June 16 – Sunday, August 25, 2025

  • Summer Term Training: Monday, June 16 – Friday, June 20, 2025*

• GRA Academic Year Dates: Saturday, August 23, 2025 – Wednesday, June 17, 2026

  • Academic Year Training: Saturday, August 23 – Friday, August 25, 2025*

  • GRAs will need to work part of one or more breaks in the academic calendar.
    
    • Thanksgiving Break: Wednesday, November 26 – Sunday, November
      30, 2025
    • Winter Break: Friday, December 12, 2025 – Monday, January 5, 2026

    • Spring Break: Friday, March 20 – Sunday, March 29, 2026

• *GRAs are required to be at all training dates for term of appointment.
• Dates are subject to change with advanced communication

*GRAs are required to assist with all major check-in and check-out processes, including on
evenings and weekends. GRA presence within the residential communities is critical for
emergency response. GRAs should discuss plans to be away from their community for
extended periods with the RD supervisor. GRAs must not make travel arrangements
without consulting with the RD first. This includes university dates around holiday closures
and break periods.

GRA positions are available for graduate students enrolled full-time at Northwestern
University. Candidates and GRAs must be in good academic and conduct standing with
Northwestern University. Preference will be given to individuals who have prior residential
life (i.e., undergraduate RA) or similar experience.

Kellogg students planning to participate in exchange during the fall, winter, or spring
quarters are not eligible for the academic year GRA position. Students who are planning to
be away from the Evanston campus for the fall, winter, or spring quarter for other reasons
are also not eligible for the academic year GRA position.

A background check will be conducted for all individuals selected during the hiring
process. Final acceptance is conditional upon a successful background check.

Each GRA will receive an apartment in their assigned community. A one-bedroom
apartment will be provided, but another unit type may be assigned (without additional
compensation) if a one-bedroom unit is not available. The apartment includes utilities,
cable TV access, and wireless internet. A free laundry facility is provided in the building.
$150 per month in compensation is also provided. GRAs are expected to live in their
apartment throughout their term.

GRAs requiring a two-bedroom or larger apartment to accommodate dependents will be
provided with rent credit comparable to a one-bedroom apartment and are responsible for
the difference in rent. Considerations for larger units are made based on the number of
occupants and apartment availability.

GRAs who leave the position may be required to vacate the assigned apartment and
relocate to a different apartment community within 48 hours of when their termination
letter or verbal resignation is received.

Northwestern University is an equal opportunity, affirmative action educator, and
employer. Northwestern University does not discriminate against any individual on the
basis of race, color, religion, national origin, sex, sexual orientation, gender identity,
gender expression, parental status, marital status, age, disability, citizenship, veteran
status, or other protected group status in matters of admissions, employment, housing, or
services or in the educational programs or activities it operates.

Residential Services invites you to approach us early in the application process and
contact AccessibleNU (accessiblenu@northwestern.edu; 847-467-5530) if you think you
may require a housing accommodation. In addition, we welcome you to work with us and
the Office of Civil Rights and Title IX Compliance (accommodations@northwestern.edu;
847-467-6165) if you think you may require a position-related accommodation.