Cancellations, Replacement & Refunds

Cancellations

It is your responsibility to notify Parking Services if you no longer wish to park on campus or if you terminate employment. Remove the sticker(s) from the vehicle (a razor blade scraper works well to remove stickers). Please photograph the removed sticker(s) and email the photo to chicagoparking@northwestern.edu. Please include your name and employee ID number. It is okay if the sticker breaks, tears or is in pieces. Refunds/cancellations are processed only upon receipt of a photo of the removed sticker(s).

• Faculty/Staff: Faculty/staff will be charged for each month the permit is assigned. Faculty and staff must remove their permit(s) and hangtag (if applicable). Payroll deductions will not be terminated until proof of the removed permit(s) is received by the Parking Services Office; remove the permit and email the photo as described above. Please remember that parking payroll deductions fall one month behind; for example, the February deduction pays for January parking.
• Emeritus Faculty: Simply remove the sticker, photograph the sticker and email the photo as described above. No further action is required. Your Wildcard parking access will be deactivated on the date of cancellation.
• Student: No refunds are issued after the fifth day of spring quarter. Outstanding, non-appealable violations will be assessed to the refund.

Replacement

Replacement / additional decal: $10.00

Cash or check accepted. Chart strings are not accepted for personal use.

Refunds

To cancel a permit within five business days of initial purchase, present the decal and receipt to the Chicago Parking Office for a full refund.