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Pilot caregiving support program for faculty

Dear faculty,

The Office of Human Resources and the Office of the Provost are pleased to offer Northwestern’s faculty a new resource for their family caregiving needs. Cariloop is a comprehensive caregiving facilitator with a track record of excellent customer service that pairs licensed and certified healthcare coaches with clients to assist with finding the caregiving resources they need to manage care transitions and life events. Beginning June 1, this program will be offered only to Northwestern’s benefits-eligible faculty in a one-year pilot.

With Cariloop, faculty will receive concierge-style service that reduces the amount of time needed to coordinate care needs. For example, care coaches can help clients identify specific local resources for childcare or services for a parent who has dementia. Services unique to this vendor are its expertise with Medicare consulting, sourcing senior living for family members, and assistance for parents with family members who have special needs.

We invite you to attend an 30-minute webinar at noon May 24 and/or schedule a 15-minute consultation after the webinar to learn more about how Cariloop can help. You also can schedule a consultation at a different time.

This pilot program was developed in part due to feedback faculty have provided about their increased needs for caregiving support during the COVID-19 pandemic, and the service complements a number of other resources Northwestern has developed to mitigate the pandemic’s effects on faculty’s research, teaching, career trajectories and personal well-being.

We hope you find Cariloop to be a helpful partner in addressing your family’s caregiving needs. We look forward to hearing your feedback as we determine whether to continue this partnership beyond the one-year pilot and extend the program to Northwestern staff.


Lorraine Goffe
Vice President for Human Resources and Chief Human Resources Officer

Sumit Dhar
Associate Provost for Faculty