Mission, Values & Operating Tenets


To deliver a safe, sustainable, and reliable campus environment as a trusted business partner to the University community.


Facilities will deliver effective and reliable services as a collaborative and valued partner.

Organizational values


Honor the differences and contributions of our diverse community, engaging with one another with dignity and civility.


Perform our duties with an unwavering commitment to honest, ethical and principled behavior, fostering a culture of mutual trust and accountability.


Prioritize safety first. Always. As individuals, we take ownership and responsibility for the safety of our entire team and ourselves.


Strive for the highest standards in our work as stewards of the University’s Facilities.

Operating Tenets


Be One Team

Collaboratively serve the University as one empowered, interdependent
team, leveraging our skills and expertise and valuing diversity, inclusion, development, performance and transparency.

Focus on Customers

Proactively engage schools, administrative and academic units to deliver total service outcomes in support of strategic business planning and operational requirements.

Know our Business

Maintain reliable information on the facility portfolio, space allocations, capital spending, operational expenses and other variables centered on an integrated technology system, Facilities Connect.

Meet our Commitments

Serve as stewards of the University’s assets by operating with rigor and disciple, and consistently meeting delivery timeframes, financial compliance and other key performance indicators.

Be Transparent and Open

Promote an open exchange of information and ideas, effectively communicating within Facilities and the entire University community.

Always Improve

Strive for continuous improvement by measuring performance and results, adopting best-in-class facility management practices and performance standards from the public, private and institutional sectors.