Facilities Connect


The Northwestern University Facilities team is evolving to keep pace with the growing, changing and innovative University community. Our mission is to deliver effective and reliable services as a collaborative and valued partner for the University.

Facilities Connect is a web-based platform that simplifies and streamlines access to Facilities information and services.  The three main areas of focus include:


Getting Started

All university employees have General Requestor access, use the Login page to make a Service Request.  

To learn more about each area of focus or to find specific job guides, visit our Training page.  

Operations & Maintenance employees can visit the Operations FC Support page for Operations specific information.  


Quick Links 

Use the links below to quickly find Facilities Forms:




Facilities Connect Support 

If you need to request a Facilities service or have questions about an existing Service Request (e.g. status of a Key Request), please contact Facilities Customer Service at facilities@northwestern.edu.  

If you need assistance gaining access to Facilities Connect or experience technical issues, please email the Facilities Connect Team at facilities.connect@northwestern.edu or visit the Meet the Team page.