Reporting

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The Facilities Connect Team is excited to expand the platform's capabilities with improved business intelligence and reporting.  The Tableau reporting tool will make analyzing Facilities data faster, easier and more user friendly.  

Tableau is a powerful data visualization tool used to simplify raw data into an easily understandable format.  Some features of Tableau include data blending, real time analysis, and the ability to create customized reports and graphics through dashboards.

Currently, the FC Reporting tool contains data around Operations & Maintenance (Service Requests, Work Tasks, and related Financial Information). In future phases, additional data sets will be added (e.g. Space reports, Capital Projects, etc).    

Access and Licenses

Access

Facilities Connect users that have Data Administrators, Data Stewards, and Department Financial Administrators to Facilities Connect can access the FC Reporting. In addition, a variety of staff within Facilities have access to FC Reporting. 

Use the Northwestern IT General Security Access Request form to gain this level of access to Facilities Connect.

By default, FC Reporting users have Tableau 'Interactor' access to the reports. An individual Tableau license is not necessary to interact and view published reports. 

If you are interested in customizing the reports or creating new/unique reports, you can have your access elevated to 'Editor' by completing the FC Reporting Elevated Access Request form.

Licensing

An individual Tableau license is not needed for viewing or basic editing (changing fields in a report, setting defaults, etc); however, for advanced editing a Tableau Desktop license may be required. Tableau licenses are the responsibility of each department/ unit/ school. Visit the Northwestern IT Tableau page for more information.

Log In

You can directly access the reports with the links in the "Reports" section below.

Alternatively, you can access the FC Reporting Tool in Tableau with your NetID go to:

https://tableau.northwestern.edu

After you enter you NetID and password into SSO, select "Facilities Connect" from the drop-down menu. 

Tableau options page, showing the data sources.

 

Reports

Service Request Reports

Work Task Reports

  • Work Task Lookup - provides a list of Work Tasks to look through with the Task ID, Task Name, Task Description, and Status.
  • Active Work Tasks by Requestor - provides the user a list of active work tasks by requester.
  • Completed Work Tasks by Class Per Month - provides a table showing the amount of Completed Work Task by shop and by Month color coded with the darker colors meaning more completed work tasks. The table is also sorted by shop with the greatest to the least completed work tasks starting from top to bottom respectively.
  • Created Work Tasks Per Month - provides a graph showing the number of created work tasks by month along with the average number shown by a straight line across the graph. The graph also shows a trend line across the graph showing the general trend for the amount of created work tasks for the time period provided.
  • Charge Per Work Task - provides a table showing total Work Task charges, total Work Tasks, and the average charge per Work Task broken down by month. 

Space Information Reports

  • Assignee Space Report : Provides the area and area proration assigned to the Assignee or PI. Grant chartstrings can be activated for each Assignee/PI. Users can filter by assignee name, building, and campus amongst others fields.
  • Base Building Report : Lists all building information included whether it is owned or leased, gross area, net/non assignable area, as well as a local/national landmark flag. Users can filter by these along with campus, building ID, and primary use.
  • Building Occupant Location Contact List : Provides a list of all occupants including name, phone number, and email addresses for those occupying a particular building, space, and floor. Users can filter by building ID, occupant name, organization description, and space classification.
  • CRIS Snapshot : Displays comparative data using snapshots from for a selected fiscal year.  including information on area, percent allocation, occupants, and assignees by building, floor, and space.
  • CRIS Space Survey : Provides the area proration by department assignment, assignee, and function code by space ID, program class, and organization.
  • Department Base Data : Shows area and area proration by department and assignee, percent allocation, as well as occupant information by building ID, space, and department. Can search on building ID, space class roll up, and space classification.
  • Room and Department Base Data : Displays area and area proration by department assignment. Users can filter by organization name, description, and space classification.
  • Validation Completion Report : This dashboard demonstrates the number of organizations that have completed and and have yet to complete space validation for the current fiscal period. 
  • Validation Contact Report : This report is used to get an accurate list of current data administrators assigned to update department spaces.  Can filter by school, department, and administrator.

Facilities Reports (Facilities Staff Only)

  • Work Tasks Completed On Time vs. Overdue: Provides the user two different tables. The first table shows the percentage of work tasks completed on time vs. overdue based on planned and actual end dates by month. The second table shows timeliness of completed work tasks by shop filtered for work tasks more than 90 days overdue from planned completion date. 
  • Assigned Work Tasks by Shop: Shows all active work tasks by department responsible and by creation date.
  • Active Work Tasks by Priority: Gives the user a list of all active work tasks by priority level by the number of days work tasks are outstanding.

Resources and Support

Training Resources

Support

Do you have questions or would you like additional support?

Please contact the FC Project Team at facilities.connect@northwestern.edu