Customer Service
Contact us with questions, concerns and requests.
Customer Service is available by phone on both campuses, Monday - Friday from 7:00 am – 5:00 pm.
- Email: facilities@northwestern.edu
- Phone: 847-491-5201 (Evanston) or 312-503-8000 (Chicago)
Request Services
Facilities Thank You Notes
See who our community is celebrating. Add your gratitude by thanking a colleague or group.
Explore Acknowledgements
Title Recipient Name
Facilities would like us to create a new “Thank a Team Member” page in the Request Services section. This page would include an embedded Smartsheet form; the responses will be used to populate a gratitude wall (similar to this) on the Customer Service page.
Test Submitter
Test Submitter Title
Title Recipient Name
Facilities would like us to create a new “Thank a Team Member” page in the Request Services section. This page would include an embedded Smartsheet form; the responses will be used to populate a gratitude wall (similar to this) on the Customer Service page.
Test Submitter
Test Submitter Title
Title Recipient Name
Facilities would like us to create a new “Thank a Team Member” page in the Request Services section. This page would include an embedded Smartsheet form; the responses will be used to populate a gratitude wall (similar to this) on the Customer Service page.
Test Submitter
Test Submitter Title
Title Recipient Name
Facilities would like us to create a new “Thank a Team Member” page in the Request Services section. This page would include an embedded Smartsheet form; the responses will be used to populate a gratitude wall (similar to this) on the Customer Service page.
Test Submitter
Test Submitter Title
Josh, Lock Shop, Facilities
A big shout out to Josh Widen from the EV Lock Shop, he went the extra mile to fix our lock and demonstrated care and commitment to his work. Thank you, HCI+D Center, School of Communication
Marcia Hilliard
Laboratory Coordinator
Evanston Facilities Operations and Environmental Health and Safety
Thanks to the hard-working Evanston Facilities Operations and Environmental Health and Safety teams in facilitating and executing the annual steam distribution system shutdown - working under tight timelines and challenging environments to perform critical infrastructure maintenance to ensure continued support for Northwestern's research and academic missions.
Chris Yohe
Director, Environmental Health and Safety
Julie Cahillane, SustainNU
We see you working extra hard to make sure that SustainNU continues to provide excellent service and responsiveness. We appreciate and support you. The FM DC Project Managers
Deborah Burkhart
Project Manager
For more information about the department, see the Customer Service Department webpage.