Training

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We are glad you joined us to learn about Facilities Connect! Here you can find all of the available training curriculum and courses for Facilities Connect and the three focus areas:

Space: contains all the information about space and how its used.  Includes campus maps, floor plans, and supports the annual space validation process. 

FY21 Space Validation Training Update: For individuals participating in the FY21 Space Validation process, please see the Space Validation section below to view the updated materials.  Please reach out to facilities.connect@northwestern.edu with any questions.  

Project Management: supports our day to day managment of design and construction projects.  Includes project tracking, financial data, and schedule management.    

Operations & Maintenance: service request management system and manages all the corrective and preventive maintenance for the university.  

Facilities Connect Overview and Access/ Approver Security

Overview

Please click the myHRLearn curriculum link for access to the courses below:

Facilities Connect Overview (curriculum)

Access and Approver Security

You can add and remove approvers for Non-Building charges using the Facilities Services Approver Change Form.  If you have one update, complete the form as normal. If you have multiple updates either complete the form for each change or enter the first one in the form and upload a spreadsheet with all the remaining updates.

Customer Training

General Requester

Demonstration 

Demonstration of Facilities Connect functionality:

Topics demonstrated: Submitting a Service Request, Viewing the Status of a Service Request, Approving Requests (Approvers), Viewing Work Task Cost Information (Data Administrators/ Data Stewards) and Viewing Capital Projects (Data Administrators/ Data Stewards).

Job Guides

Approver

Please visit this training if you have the authority to approve/ reject discrentaionary Facilities service requests (each unit's leadership determines their approvers).

Demonstration

Demonstration of Facilities Connect functionality:

Topics demonstrated: Submitting a Service Request, Viewing the Status of a Service Request, Approving Requests (Approvers), Viewing Work Task Cost Information (Data Administrators/ Data Stewards) and Viewing Capital Projects (Data Administrators/ Data Stewards).

Job Guides

Department Administrator

These actions available to Data Steward, Data Administrator, and Department Financial Administrator. 

Job Guides

Space Validation

Please visit this training if you are responsible for completing the Space Validation process.

Space Information

Space Information: Viewer

Please visit this training if you view and report on space information. If you manage and update space, please see the Data Steward and Administrator training.

Space Information: Data Steward and Data Administrator

Please visit this training if manage and edit space information.

Space Validation

Please visit this training if you are responsible for completing the Space Validation process.

Project Management

Project Managers & Financial Supervisors

 

Quick Reference Guides
Job Guides
Training Course Recordings/ Materials

Support Team Members

Please visit this training if you view or support design, construction or renovation projects (Facilities Personnel only).

Job Guides


Training Course Recordings/ Materials

Operations & Maintenance

Asset Managers

Please visit this training if you manage assets (Facilities Personnel only).

Job Guides

 

 Training Course Recording

Service Technicians

Job Guides for On the Go (OTG)

Job Guide - On Base Mileage Application

Job Guides - Desktop

 Training Course Recordings

Técnicos de servicio (Español)

Guías de trabajo para On the Go (OTG)

Supervisors

Job Guides for On the Go (OTG)

Job Guides for Desktop

Job Guide - On Base Mileage Application

Training Course Recordings

Customer Service

Job Guides

Warehouse

Job Guides

Finance

Job Guides

Human Resources

Job Guide

 

NUPD

Job Guides