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Who to Contact

Financial aid

Please contact Your Financial Aid Office.

Northwestern loans

Please contact Student Finance.

Billing and payment questions

Please contact Student Finance.

Room and board

Please contact Residential Services:

Sorority/fraternity social dues

Please contact the sorority/fraternity treasurer.

Student hospitalization plan

Please contact Student Health Insurance. 

Health service charges

Please contact Patient Accounts.

  • For Chicago Campus: 844.669.2455 or visit 675 North St. Claire, Suite 18-200
  • For Evanston Campus: 847-491-2363 or l-edwards2@northwestern.edu

Undergraduate study abroad

Find more information at Study Abroad Money Matters.

University Library charges

Please contact Borrowing Materials > Circulation Services.

Phone: 847-491-7633

Email: circulation@northwestern.edu

Parking fines

Please contact Transportation and Parking.

Website concerns

If you need to make changes/corrections to the Student Finance website, please fill out the Change Request Form.