Depository Services

Are you missing revenue?

If you are missing revenue that was expected in by wire or ACH, or you discover funds that belong to your department, please contact Yan Shen (847.491.4691).

Depository Services (DS) has general oversight of departmental bank deposits, cash receipt ticket creation, and merchant card use in more than 100 campus locations. The department assists Accounting Services with the reconciliation of all merchant card and CRT activity with active communication with department staff and periodic training sessions.  

Depository Services provides the following services to the University:

  • Processing tuition payments via cash or check at our walk-up windows
  • Allocating wire transfer payments university-wide for tuition, departmental payments, and university donations
  • Distributing currency to various eateries on campus
  • Voiding erroneous CRTs processed
  • Replenishing petty cash
  • Issuing human subject payments with cash or stored value cards/virtual payments
  • Ordering replacement U-Pass Ventra cards for graduate students

Resources

Note: The published Cash Handling policy (now under revision) contains some outdated process information.  For current cash handling processes, please reference the Financial Operations "Banking & Cashiering," and "Deposits" webpages, or the Depository Services webpages.

Procedure Documents


Contact

Stored Value Card Requests

storedvaluecard@northwestern.edu

Evanston Campus - 619 Clark Street, Lobby

(Operation Hours: 8:30am - 4:00pm, Window Hours 9:00am - 3:00pm)

Cindy Regner
Yan Shen
Treasury Operations Supervisor
Cash Analyst
847.467.6327
847.491.4691

Chicago Campus - 345 E. Superior - Mezzanine Level (former RIC building)

(Hours: M/T/Th/F 9:00am-1:00pm, 2:00pm-4:00pm. Wed: 9:00am-2:00pm)

Katwanya West
Evelyn Herrera
Manager, Chicago Operations
Accounting Specialist
312.503.8210 
312.503.8525