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Depository Services

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Upcoming Service Changes

Effective September 7,2021 , Depository Services open window hours are as follows.  Appointments are no longer required.

 

Evanston

619 Clark Street, Lobby

Chicago

345 E. Superior, Mezzanine Level

Monday

10:00 am – 2:00 pm

9:00 am-1:00 pm, 2:00 pm-4:00 pm

Tuesday

10:00 am – 2:00 pm

9:00 am-1:00 pm, 2:00 pm-4:00 pm

Wednesday

10:00 am – 2:00 pm

9:00 am-2:00 pm

Thursday

Closed

9:00 am-1:00 pm, 2:00 pm-4:00 pm

Friday

10:00 am – 2:00 pm

9:00 am-1:00 pm, 2:00 pm-4:00 pm

 Services:

Service                Resource
Student Transactions

Refer to https://https://www.northwestern.ed/sfs/

Contact Student Finance:  studentaccounts-ev@northwestern.edu or studentaccounts-chicago@northwestern.edu  with questions

Department Coin/Currency/Check Deposits

Daily window services are available at the window hours listed above.

ATM card deposits are available to be used at all Chase ATMs and branches for those enrolled in the ATM Deposit Program. For questions or information about enrollment, please contact: Treasury_Operations@northwestern.edu 

 

Safekeeping of Funds guidelines in the Cash Policy at: http://www.northwestern.edu/controller/treasury-operations/depository-services/cash-policy.pdf

 

Contact Treasury_Operations@northwestern.edu with questions

DPR or Petty Cash needs

Daily cash disbursements at the window hours listed above.

Please consider PNC or Hyperwallet Virtual Stored Value card options at:

https://www.northwestern.edu/controller/treasury-operations/depository-services/stored-value-visa-program.html

Contact Treasury_Operations@northwestern.edu with questions

PNC or Hyperwallet Stored Value Cards

PNC stored value cards:

Hyperwallet Stored Value Cards:

Card Connect or incoming payment (credit or debit) card support

Card Connect:  Contact support@arrowpayments.com or (312) 829-1200

Other questions: Contact Treasury_Operations@northwestern.edu

Cash Receipt Tickets (CRT)

Card Connect:  Contact support@arrowpayments.com or (312) 829-1200 

Other questions: Contact Treasury_Operations@northwestern.edu

Outgoing EFT (Wire or ACH) requests

Request payment through A/P at electronictransfers@northwestern.edu

Units currently submitting requests directly to Treasury Operations (such as HR/Benefits/Payroll) should contact Treasury_Operations@northwestern.edu

Depository Services Overview

Depository Services has general oversight of departmental bank deposits, cash receipt ticket (CRT) creation, and merchant card use in  100+ campus locations. The department assists Accounting Services with the reconciliation of all merchant card and CRT activity with active communication with department staff and periodic training sessions.  

Depository Services also provides these services to the University

  • Allocating electronic payments received university-wide for tuition, departmental payments, and university donations
  • Issuing desktop check scanners or ATM deposit cards to facilitate departmental deposits
  • Voiding erroneous CRTs processed
  • Replenishing petty cash
  • Issuing stored value cards to departments

Resources

Note: The published Cash Handling policy (now under revision) contains some outdated process information.  For current cash handling processes, please reference the Financial Operations "Banking & Cashiering," and "Deposits" webpages, or the Depository Services webpages.

Procedure Documents


Contact

Evanston Campus - 619 Clark Street, Lobby

Cindy Regner
Yan Shen
Treasury Operations Supervisor
Cash Analyst
847.467.6327
847.491.4691

Chicago Campus - 345 E. Superior - Mezzanine Level

Katwanya West
Evelyn Herrera
Manager, Chicago Operations
Accounting Specialist
312.503.8210 
312.503.8525