Depository Services

Quick Links

Window Hours

Depository Services open window hours are as follows. Appointments are no longer required.

	Evanston 619 Clark Street, Lobby	Chicago 345 E. Superior, Mezzanine Level
Monday	10:00am – 2:00 pm	9:00am - 1:00pm
Tuesday	10:00am – 2:00 pm	9:00am-1:00pm
Wednesday	10:00am – 2:00 pm	Closed
Thursday	Closed	9:00am - 1:00pm
Friday	10:00am – 2:00 pm	9:00am-1:00 pm

Services:


Service	Resource
Student Transactions	Refer to https ://https://www.northwestern.ed/sfs / Contact Student Finance: studentaccounts-ev@northwestern.edu or studentaccounts-chicago@northwestern.edu with questions
Department Coin/Currency/Check Deposits	Daily window services are available at the window hours listed above. ATM card deposits are available to be used at all Chase ATMs and branches for those enrolled in the ATM Deposit Program. For questions or information about enrollment, please contact: Treasury_Operations@northwestern.edu Safekeeping of Funds guidelines in the Cash Policy at: http://www.northwestern.edu/controller/treasury-operations/depository-services/cash-policy.pdf Contact Treasury_Operations@northwestern.edu with questions
DPR or Petty Cash needs	Daily cash disbursements at the window hours listed above. Please consider PNC or Hyperwallet Virtual Stored Value card options at: https://www.northwestern.edu/controller/treasury-operations/depository-services/stored-value-visa-program.html Contact depository.services@northwestern.edu with questions
PNC or Hyperwallet Stored Value Cards	PNC stored value cards: For new issuances, refer to the window hours listed above For all other items (reloads, defunding, questions), contact storedvaluecard@northwestern.edu Hyperwallet Stored Value Cards: Please contact Hyperwalletvirtualcard@northwestern.edu
Card Connect or incoming payment (credit or debit) card support	Card Connect: Contact support@arrowpayments.com or (312) 829-1200 Other questions: Contact Treasury_Operations@northwestern.edu
Cash Receipt Tickets (CRT)	Other questions: Contact depository.services@northwestern.edu
Outgoing EFT (Wire or ACH) requests	Request payment through A/P at electronictransfers@northwestern.edu Units currently submitting requests directly to Treasury Operations (such as HR/Benefits/Payroll) should contact Treasury_Operations@northwestern.edu

Depository Services Overview

Depository Services has general oversight of departmental bank deposits, cash receipt ticket (CRT) creation, and merchant card use in 100+ campus locations. The department assists Accounting Services with the reconciliation of all merchant card and CRT activity with active communication with department staff and periodic training sessions.

Depository Services also provides these services to the University

Allocating electronic payments received university-wide for tuition, departmental payments, and university donations
Issuing desktop check scanners or ATM deposit cards to facilitate departmental deposits
Voiding erroneous CRTs processed
Replenishing petty cash
Issuing stored value cards to departments

Resources

Note: The published Cash Handling policy (now under revision) contains some outdated process information. For current cash handling processes, please reference the Financial Operations "Banking & Cashiering," and "Deposits" webpages, or the Depository Services webpages.

Procedure Documents

Contact
Contact

Evanston Campus - 619 Clark Street, Lobby
Cindy Regner Yan Shen Pawel Wasilewski	Treasury Operations Supervisor Cash Analyst Accounting Coordinator	847.467.6327 847.491.4691 847.467.2657
Chicago Campus - 345 E. Superior - Mezzanine Level
Katwanya West Evelyn Herrera	Manager, Chicago Operations Accounting Specialist	312.503.8210 312.503.8525