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Feedback on Police Service

Your comments help us improve our services. A compliment or complaint can be made in person, by telephone, by mail or by submitting the electronic form provided below. Comments will be forwarded to the Chief of Police/Senior Associate Vice President for Safety & Security for review.

In the case of formal complaints received by University Police, a supervisor will contact you as soon as possible to discuss the issue and the investigation process.

Feedback form

* Required Field

Reporter's Information

Although a person submitting a report is not required to provide any personal information, we HIGHLY recommend that you provide, at a minimum, an email address where you could be contacted. This is especially important if there are follow up questions or responses that may be important or necessary.

If a reporter fails to provide any identifying or contact information, it may limit our ability to look into or fully respond to a situation.

Time of Interaction*

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Involved Parties

Please enter the names of the officer(s) about whom you wish to make this report. It is also helpful to identify any supervising officers with whom you may have spoken or had contact, and also to provide contact information for any witnesses who may have additional information about the situation.

If you do not know the name of the officer(s) with whom you had contact, please provide a description of each officer (as specific as possible) in the section below where you describe the incident.

Additional Information

Was the officer in question in uniform?*

If you know the NUPD Case Number for the situation, please provide it here.

For situations involving complaints: If mediation were available as a method to help resolve/address the complaint, would you be willing to participate in a mediation process?

By submitting this form, you are certifying that the information provided is true and correct to the best of your knowledge and belief. Do you agree?*

Supporting Documentation

Please e-mail all photos, video, email, and other supporting documents to the following e-mail address:

universitypolice@northwestern.edu

Select Copy Recipients

Once submitted, this report will be sent directly to the Chief of Police/Senior Associate Vice President for the Department of Safety & Security. If you would also like your report to be sent to one of the other offices listed here, simply click the button next to the office's name.

One last step...

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Other reporting methods

EthicsPoint provides a simple way to report activities that may involve misconduct or violations of University policy. You may file a report via the Northwestern EthicsPoint portal or by calling 866-294-3545. This service is not a substitute for, nor does it supersede, any existing reporting methods or protocols already in place at Northwestern for reporting suspected problems or complaints. 

Students may also submit submit feedback via the Student Affairs Maxient system.