Emergency and After Hours Care
This information is specific to the Northwestern Medicine Student Health Service - Evanston. (Chicago Campus emergency information is found at the Health Service - Chicago Web site.) Services are for currently registered Northwestern students who meet the eligibility requirements to receive care.
For life threatening or severe emergencies, call 911 or go to the nearest Emergency Department.
If you are experiencing:
| Situation | Contact |
|---|---|
| A medical emergency, including those due to excessive alcohol consumption: | Call 911 or go to the nearest Emergency Department. |
| An urgent physical illness or injury and you need to speak to the After Hours Nurse: | During business hours Monday - Friday, 8 am - 7:30 pm, call 847.491.8100 to schedule an acute/same-day appointment. Outside business hours, Call 847.491.8100 (press 1). You will be connected to After Hours Nurse Call Line outside of normal business hours. The Nurse Line is only available when the Student Health Service is closed. The Northwestern Medicine Immediate Care Centers are open every day, including holidays (please identify yourself as a student). Holiday hours may vary, please call ICC directly. Charges associated with Immediate Care Center visits will be based on individual insurance. |
| An urgent psychological or mental health need and would like to speak to the Counseling and Psychological Services counselor on call: | Call 847.491.2151, 24/7, year round. Answering Service personnel will contact a Counseling and Psychological Services counselor who will speak with you on the phone. |
| A sexual assault or other form of sexual violence: | Visit the CARE web site for additional emergency information. |
After Hours Urgent Care – Alternative to the Emergency Room
Northwestern Medicine Student Health Service and the Northwestern Medicine Immediate Care Center in downtown Evanston, are collaborating to provide urgent medical services to Northwestern students on weekends and evenings when the Student Health Service is not open. This is a less expensive alternative to an emergency room visit.
Northwestern Medicine Immediate Care is affiliated with Northwestern Medical Group (not Northwestern University Health Service). There will be a charge for services which may be covered by your health insurance policy, subject to the terms of coverage, deductibles and co-payments. Review your health insurance coverage carefully.
Students on the NU Student Health Insurance Plan (NU-SHIP) provided by Aetna Student Health:
- Students are not required to get a referral when the Student Health Service is closed.
- For additional information about the NU-SHIP referral requirements, see the Student Health Insurance web site.
Students not on NU-SHIP coverage
Students should contact their health insurance company to verify coverage and potential costs before going to any Immediate Care Clinic.
All students
- Students should bring their NU WildCARD and insurance card with them when they go to the Immediate Care Clinic.
Northwestern Medicine Immediate Care
- 1630 Sherman Ave, Suite 130 (just across from Colectivo Coffee)
- Evanston, Illinois 60201
- 312.694.CARE (312.694.2273)
- Open 8:00 a.m. to 7:30 p.m. every day, 365 days a year (Holiday hours may vary and students are encouraged to call the ICC directly)
Northwestern Medicine Immediate Care Center is staffed by licensed physicians and emergency medical technicians who are trained to evaluate and treat a variety of illnesses and injuries.
Some common illnesses treated at Northwestern Medicine Immediate Care include:
- Asthma
- Colds
- Cough
- Gastrointestinal problems (vomiting and diarrhea)
- Earaches
- Sinus infections
- Urinary tract infections
- Rashes
Some common injuries treated at Northwestern Medicine Immediate Care include:
- Sprains, fractures and other musculoskeletal injuries
- Cuts and lacerations
- Insect bites
- Animal bites
- Bruises
- Burns
- Sunburns