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Health Resources Email Directory

Northwestern students may use this email directory of campus partners that provide health and wellness services to guide submission of email inquiries and concerns.  These support services are generally staffed 8:30 am to 5 pm, Monday through Friday. It may take several business days to receive a response to your question.

Do not submit any request or inquiry for urgent health care services via email. If you are experiencing a medical emergency, including those related to excessive alcohol consumption, call 911 to summon paramedics or go to the nearest hospital emergency room. You may callNorthwestern Medicine Student Health Service Chicago at 312.695.8134 for any health-related issues.  

Health Service Inquiries

Health Service Inquiries 
Email
 Types of Inquiries and Resources
hims@northwestern.edu
  • questions concerning the Student Immunization Form
  • immunization requirements for students
  • request for release of health information (medical records)

patient.support@northwestern.edu
  • confirmation of COVID test results and follow-up
  • determining eligibility and coordination of access to healthcare services available to students
  • coordinating referrals and pre-authorization for specialty medical care or medical diagnostic testing
  • scheduling an appointment with a specialist or for medical diagnostic testing
  • interpreting medical bills and Explanation of Benefits statement (EOB forms)
  • assistance with patient satisfaction with healthcare services
  • guidance on student financial support for medical expenses

 

Other Health and Wellness Campus Partners

Other Health and Wellness Campus Partners
Email
 Types of Inquiries and Resources Web Resources

accessiblenu@northwestern.edu

 

 services to provide students with disabilities a learning and community environment that affords them full participation, equal access, and reasonable accommodation

AccessibleNU

csaw@northwestern.edu

 support for students impacted by sexual violence, relationship violence and stalking Center for Student Advocacy & Wellness
student.insurance@northwestern.edu
  • inquiries about the student health insurance
  • coverage selection process for incoming students
  • NU’s health insurance requirements
  • NU-sponsored student health insurance plan benefits (Aetna Student Health) and claims inquiries
  • dependent coverage for spouses and dependents enrolled in the NU plan
 Student Health Insurance