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Ergonomics FAQs

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What should I do if I’m experiencing pain or discomfort at my workstation?

The ergonomics website has numerous resources and training to help you alleviate common workstation pain or discomfort. Many ergonomics issues can be resolved with simple workstation adjustments or equipment. If you continue to experience issues, you may request an office ergonomics evaluation here.

How do I schedule an office ergonomics evaluation?

Since common ergonomics issues may be resolved with simple workstation adjustments and/or equipment purchases, please first complete the online office ergonomics training (17 minutes) and review the available resources. If you are still experiencing issues, you may request an office ergonomics evaluation here.

What if my ergonomics evaluation request is related to a disability, injury, or diagnosed medical condition?

Please contact the Office of Civil Rights and Title IX Compliance at accommodations@northwestern.edu.

What is the cost of an office ergonomics evaluation?

Office ergonomics evaluations conducted by Northwestern certified ergonomics office assessors are provided at no cost. However, certain cases may be referred to a third-party vendor for additional assessment when necessary. Departments or units are responsible for the cost of third-party vendor assessments.

What is the office ergonomics evaluation process?

Once you complete the office ergonomics assessment request form, a certified ergonomics office assessor will follow up with you to schedule an on-site campus visit. The assessor will evaluate your workstation environment and make any necessary adjustments. You and your supervisor will receive a report detailing the assessment and recommendations, and the assessor will follow up with you in 45 days.

How do I select and order ergonomic furniture and equipment?

Review the equipment selection guidelines and furniture selection guide to select ergonomic equipment. Most equipment can be purchased through iBuyNU. If you received an ergonomics evaluation, you will be sent a report detailing the recommendations (e.g., adjustments, equipment).

Who is responsible for the cost of ergonomic furniture or equipment?

Ergonomic furniture and equipment purchases are at the discretion of individual departments and units unless related to an approved accommodation from the Office of Civil Rights and Title IX Compliance.

Should I sit or stand at my workstation?

Neither sitting nor standing for too long is good for your health. Prolonged sitting or standing can lead to static postures, which have been shown to be a risk factor for the development of musculoskeletal disorders. Alternating between sitting and standing throughout the day can help to reduce your risk of musculoskeletal disorders. Learn more here.

Do Northwestern certified ergonomics office assessors diagnose, cure, or treat conditions or diseases?

No. Our certified ergonomics office assessors are trained to identify ergonomic problems, conduct assessments, make workstation adjustments, and provide furniture and equipment recommendations.

Will I have to provide any medical records to Northwestern certified ergonomics office assessors?

No. Northwestern certified ergonomics office assessors will not obtain, retain, or request medical information, or disclose any medical information voluntarily provided.

What should I do if I sustained an injury at work?

If the injury is serious or life-threatening, call 911 and seek medical care immediately.

Report the injury to Risk Management and your supervisor.

Who can I contact to discuss my questions or concerns?

Contact Environmental Health and Safety at ehs@northwestern.edu for ergonomics questions.

Contact the Office of Civil Rights and Title IX Compliance at accommodations@northwestern.edu for questions related to a disability, injury, or diagnosed medical condition.