MDAM FAQs
Who can access MDAM?
- A complete list of schools/units that participate in can be found here. If interested in acquiring access, please contact mdam-support@northwestern.edu.
- Faculty and staff of the schools/units with active licenses can gain access to MDAM.
- Student workers or those working with faculty/staff that are part of the access list can obtain access on a case by-case basis.
How do I log in?
Visit https://northwestern.mediavalet.com/ and log in via SSO using your NetID and password. Upon initial login, you will be placed in a temporary "No Access" group. Within 24 hours or less, you will then be assigned to your appropriate user group. Please log out and log back in the next day to gain full access to all assets.
How do I know if I have been added as a user in the system?
Once you’re properly added, you’ll be able to see folders for all schools and units. If you haven’t been added yet, you’ll only have access to assets in the Northwestern Media Kit.
What user types are there?
- Casual Users: Users with the ability to search, share, and download assets for which they have permissions. The vast majority of users are casual.
- Power Users: Content creators with the ability to import assets, edit metadata, search, share, and download assets for which they have permissions.
- Department Admins: School/unit administrators with the ability to approve download requests for restricted assets, import assets, edit metadata, search, share, and download assets.
What are the types of usage rights for digital assets and what do they mean?
We have three different usage rights that are available to all digital assets:
- All-University Rights: For use in University-related media only (e.g., flyers, brochures, videos, and other marketing materials). Most assets in MDAM are All-University Rights.
- All-Media Rights: Approved for both University-related and external media use (e.g., news outlets, media kits).
- Restricted: Limited to use by the department that owns the asset. To use or download these assets, contact the designated Asset Usage Approver for permission.
Can I search for assets by date?
Yes, when completing a search, you can filter by Created Date by clicking Custom Attributes, scroll down to Created Date, then enter your desired time range.

How do I download assets?
- Please pay attention to Usage Rights before downloading assets. Assets labeled All-University Rights and All Media Rights can be downloaded without approval. Restricted assets will require permission to download.
- For one asset, click the download icon on the asset's thumbnail.
- For a group of assets, select your desired assets and click the download icon in the black menu bar at the bottom of the page.

Why can’t I download an asset?
Assets with Restricted usage rights are unable to be downloaded without permission from the school/unit of ownership.
How do I download a restricted asset?
The quickest way to receive permission to download a restricted asset is to email the asset usage approver. For details on how to use the in-system request download workflow instead, see the User Reference Guide.
Where do I find the asset usage approver?
Click the asset’s thumbnail and navigate to the Metadata tab. Click on Attributes, scroll down to Custom, and locate the Asset Usage Approver field.
How do I retrieve an Asset ID?
In MediaValet, this is called the Object ID and helps anyone locate a specific asset. Click on an asset, then click its Metadata tab, Attributes, and scroll down to the Object ID field in the General section. You also have the ability to copy the Object ID number to your clipboard.
How do I upload content?
- First, create a Category/folder for your assets to belong to by navigating to your school/unit’s folder in the Library.
- Click the + where you would like to add a new subcategory/folder → Enter New Category Name → Save

- Click the + where you would like to add a new subcategory/folder → Enter New Category Name → Save
- Click Upload on the left menu bar

- Drag and drop or choose files for upload → Continue
- The system will walk you through adding additional details including Categories, Attributes, Keywords, and Descriptions.
- PLEASE NOTE: If the assets will have Restricted Usage Rights, add them to your school/unit’s Restricted Assets folder in addition to other categories.
- Power users will be prompted to Submit Assets for Approval.
- Add assets to a New or Existing Collection. This will be a temporary holding space for the assets until they are approved by an Admin.
- Select MDAM-Support or one of the other superadmins (Albert Bautista & Michelle Williams) to submit for approval.
Who is my Department Admin?
|
Asset Usage Approver/Department Admin |
|
|
Admissions |
Andrew Linnehan |
|
Alumni Relations |
Mark Meyer |
|
Bienen |
Katelyn Balling |
|
Block Museum |
Lindsay Bosch |
|
HR |
Noelia Vargas |
|
Libraries & University Archives |
Clare Roccaforte |
|
McCormick |
Brian Sandalow |
|
Medill |
Mackenzie Warren |
|
Northwestern IT |
Steve Christensen |
|
NU Qatar |
Abrara Rageh |
|
Office of the Provost |
Gina Bazer |
|
SESP & CTD |
Julie Deardorff |
|
Trienens Institute |
Stephanie Teterycz |
|
Weinberg |
TBD |
How do I edit metadata?
- Power users and Department Admins can edit metadata on individual assets and groups of assets.
- Select the assets that you would like to edit by either selecting each thumbnail, or selecting the full page of assets.
- In the black menu bar at the bottom of the page, select the pencil icon to Edit Metadata. You’ll be prompted to either edit Attributes or Keywords. Attributes are the main pieces of metadata.
- Enter desired information into the metadata field you would like to change. Click Apply.
How do I edit the folders/categories that an asset belongs to?
- Power users and Department Admins can edit the categories assets belong to.
- Select the assets that you would like to edit by either selecting each thumbnail, or selecting the full page of assets.
- In the black menu bar at the bottom of the page, select the folder icon to Edit Categories.
- Select your desired categories, including any subcategories. Click Apply.
How do I edit the folder/category structure for my school/unit?
Power users and Department Admins can edit folder structure and their names in Settings. If you need to delete a folder, please contact MDAM Support.
Are my department’s assets viewable to anyone in the University?
Anyone with access to MDAM, including individuals from schools/units with active licenses, can view all images in the system. All users must adhere to listed usage rights and notes.
Where can I find more resources in MDAM?
You can find a handy User Reference Guide in the DAM Resources folder within MDAM. You can also search for it using the search bar and searching “MDAM user guide”.