
Erica Marshall
Access Coordinator
As an Access Coordinator, Erica collaborates with students, instructors, and university staff to arrange learning and campus living accommodations with the goal of creating an accessible and equitable Northwestern experience. She brings more than 15 years of experience supporting students with disabilities across K-12 transition programs and higher education accessibility services. She holds a B.S. in Social Psychology from Park University and a Master of Arts in Special Education with an Autism certificate from Ball State University.
In higher education settings, Erica has led campus accessibility initiatives that included coordinating accommodations, developing peer mentoring and tutoring programs, teaching student success coursework, supporting students on academic probation, collaborating with housing and student affairs teams on accommodation implementation, and managing programs designed to support students with intellectual and developmental disabilities in residential settings. She also has extensive experience with transition planning, educator training, and regulatory compliance.
Erica is passionate about partnering with students, faculty, and campus colleagues to remove barriers, build sustainable learning strategies, and create inclusive environments where students can thrive academically.
Outside of work, Erica enjoys caring for her collection of houseplants, traveling, and spending time with family