Student Loan Representatives

If you have any questions about your Northwestern-backed student loans (like the NU Loan or Endowed Loan), contact us.

Loan Application Inquiries

Student Loans
studentloans@northwestern.edu  
(847) 491-5224

Existing Loan Questions

For assistance with cancellations, consolidations, deferments, forbearances, payoff requests, or other loan servicing inquiries, please contact:

Heartland ECSI
(888) 549-3274

Please Note: If this is your first time accessing your student loan account, visit Heartland ECSI's website and select "New to ECSI" to create and register your account.