Regulations for a Safe Ride

computer used for disptach at the saferide office

Things to Know When Getting a Ride

Safe Ride will only perform pick-ups and drop-offs at certain locations and within pre-defined boundaries. For more information, visit  Coverage Area and Pick Up Locations .

There are also regulations and etiquette that pertain to receiving a Safe Ride. Students agree to these policies when they request a ride - the University is able to deny a ride if these policies are not being honored.


Safe Ride is a safety service not at taxi, as such there are several rules to keep in mind.

  1. Safe Ride will only pick up 3 people per ride.
  2. Safe Ride will not accept advance reservations, all rides are dispatched on a first come first served basis.
  3. Safe Ride doesn’t allow scheduled destinations to be changed after being picked-up. The destination that is scheduled during the initial call is where you will be taken.
  4. Safe Ride will not transport you beyond our transportation boundaries.
  5. Safe Ride will not provide rides for less than 3 blocks.
  6. Safe Ride will only provide rides that have a drop-off or pick-up located on Northwestern's Evanston campus.
  7. Safe Ride will not accept rides on the Evanston Loop or Campus Loop Routes if the wait is greater than 40 mins.
  8. Safe Ride will not pick up from bars or drop off at bars after 10pm.
  9. Safe Ride will not schedule rides that result in a wait time in excess of 80 minutes.
  10. You must be on time for your pickup, other passengers are waiting so your car cannot wait more than three minutes.
  11. Safe Ride reserves the right to refuse service in situations that place our drivers in danger. Examples of this may include drunk, disorderly or abusive passengers.
  12. Safe Ride will charge $125.00 if you vomit in a SafeRide vehicle to cover the cost of cleaning the vehicle. Incidents involving vomiting in SafeRide vehicles are reported to the Office of Student Conduct.
  13. Safe Ride does not provide medical transport. If you need an ambulance please use one, for less serious medical problems please see Northwestern's policy on Medical Transport of Students.