Regulations for a SafeRide

computer used for disptach at the saferide office

Things to Know When Getting a Ride

SafeRide will only perform pick-ups and drop-offs at certain locations and within pre-defined boundaries. For more information, visit  Coverage Area and Pick Up Locations .

There are also regulations and etiquette that pertain to receiving a SafeRide. Students agree to these policies when they request a ride - the University is able to deny a ride if these policies are not being honored.

Regulations

SafeRide is a safety service not at taxi, as such there are several rules to keep in mind.

  1. SafeRide will only pick up 3 people per ride.
  2. SafeRide will not accept advance reservations, all rides are dispatched on a first come first served basis.
  3. SafeRide doesn’t allow scheduled destinations to be changed after being picked-up. The destination that is scheduled during the initial call is where you will be taken.
  4. SafeRide will not transport you beyond our transportation boundaries.
  5. SafeRide will not provide rides for less than 3 blocks.
  6. SafeRide will only provide rides that have a drop-off or pick-up located on Northwestern's Evanston campus.
  7. SafeRide will not accept rides on the Evanston Loop or Campus Loop Routes if the wait is greater than 40 mins.
  8. SafeRide will not pick up from bars or drop off at bars after 10pm.
  9. SafeRide will not schedule rides that result in a wait time in excess of 80 minutes.
  10. You must be on time for your pickup, other passengers are waiting so your car cannot wait more than three minutes.
  11. SafeRide reserves the right to refuse service in situations that place our drivers in danger. Examples of this may include drunk, disorderly or abusive passengers.
  12. SafeRide will charge $125.00 if you vomit in a SafeRide vehicle to cover the cost of cleaning the vehicle. Incidents involving vomiting in SafeRide vehicles are reported to the Office of Student Conduct & Conflict Resolution.
  13. SafeRide does not provide medical transport. If you need an ambulance please use one, for less serious medical problems please see Northwestern's policy on Medical Transport of Students.