Skip to main content
Northwestern University
Facilities Connect
Wildcard
sustainNU
Facilities Staff Portal
Facilities
Search this site
Search
Menu
Request Services
Request Services Overview
Urgent & Critical Response
Request Maintenance
Request Maintenance Overview
Keys & Wildcard Services for Building Access
Bikes, Scooters & Active Transportation
Event Support
Pests & Animal Control
Custodial Services
Snow Removal
Computer & Electronic Recycling
Initiate a Project
Initiate a Project Overview
Capital Project Process
Non-Capital Project Process
Project Budgeting
Facilities Connect
Facilities Connect Overview
Training & Support
Reporting
Facilities Connect Team
Facilities Connect Login
Billing & Payment Procedures
Billing & Payment Procedures Overview
Building Charges vs. Department Charges
Request an Estimate
Services Breakdown (SLA)
FAQs
Customer Service
Planning, Design & Construction
Planning, Design & Construction Overview
Campus Planning
Campus Planning Overview
Campus Master Planning
Capital Planning
Building & Space Planning
Landscape & Exterior Space Planning
Commercial Real Estate
Building & Space Information
Drawing & Map Requests
Design & Construction Projects
Contractor Resources
Contractor Resources Overview
Bidding Guidelines
Design Guidelines
Master Specifications
Sustainable Building & Renovation Policy
Campus Construction Map
Building & Campus Access
Building & Campus Access Overview
Building Access Guidelines
Keys & Wildcard Services for Building Access
Bikes, Scooters & Active Transportation
Campus Accessibility, Wellness & Inclusivity
About
About Overview
Facilities Organization
Departments
Departments Overview
Operations & Maintenance
Planning Division
Project Management
Real Estate
Mission & Core Values (RISE)
Mission & Core Values (RISE) Overview
Diversity, Equity & Inclusion
Announcements & Notifications
Announcements & Notifications Overview
Past Notifications
Wildcard
Facilities Connect
Wildcard
sustainNU
Facilities Staff Portal
Search
Search this site
Search
Request Services
Request Services Overview
Get Started
Urgent & Critical Response
Request Maintenance
Initiate a Project
Find Support
Facilities Connect
Access Facilities information and reports through this online platform.
Billing & Payment Procedures
Learn about charges, billing and payments for our services.
FAQs
Find answers to common questions.
Customer Service
Contact us with questions, concerns and requests.
Planning, Design & Construction
Planning, Design & Construction Overview
Campus Planning
Request drawings, space information and other campus planning services.
Design & Construction Projects
View project details, including information about the project team, project deadlines and the current status.
Contractor Resources
Access resources for contractors, including design guidelines and campus access procedures.
Campus Construction Map
See current construction sites and potential impacts on campus.
Related Links:
Design Guidelines
Building & Space Planning
Building & Campus Access
Building & Campus Access Overview
Building Access Guidelines
Find building access guidelines, hours, accessiblity and more.
Keys & Wildcard Services for Building Access
Learn how to obtain a WildCard or building keys.
Bikes, Scooters & Active Transportation
See parking restrictions and guidelines for those using various micromobility devices.
Campus Accessibility, Wellness & Inclusivity
Explore accommodations such as ADA compliance, all-gender bathrooms and lactation rooms.
Related Links:
Wildcard Office
All-Gender Bathroom Map
Lactation Room Map
About
About Overview
Facilities Organization
See Facilities' leadership and organization.
Departments
Learn more about our service units and the campus wide support they provide.
Mission & Core Values (RISE)
Read about the organizational values that drive our work.
Announcements & Notifications
Stay up-to-date on facilities-related alerts and news.
Related Links:
Facilities Staff Portal
Sustainability & Environmental Initiatives
Request Services
Urgent & Critical Response
Request Maintenance
Initiate a Project
Facilities Connect
Billing & Payment Procedures
Building Charges vs. Department Charges
Request an Estimate
Services Breakdown (SLA)
FAQs
Customer Service
Home
Request Services
Billing & Payment Procedures
Services Breakdown (SLA)
Services Breakdown (SLA)