Replacing Your Card
If your card is lost or stolen, you must notify the Wildcard Office immediately. If your Wildcard has been activated to act as your U.S. Bank ATM/debit card, notify U.S. Bank at 800-US-BANKS (872-2657).
You will be charged a $15 replacement fee for a new card ($25 for Indala contactless smartcard). If it has been damaged, it must be turned into the Wildcard Office to avoid a $15 replacement fee. If your card has been demagnitized, it must be re-encoded in the Wildcard Office.
If you have questions or need to replace your Wildcard, please contact the Wildcard Office at the following locations.
|Norris University Center
1999 Campus Dr.
Underground level (see map)
Phone: 847-467-NUID (6843)
Office hours: Monday – Friday, 8:30 a.m. – 5 p.m.*
|Abbott Hall, Room 100
710 Lake Shore Dr. (see map)
Office hours: Monday – Friday, 8:00 a.m. – 5 p.m.*
*Additional hours of operation: During the first two weeks of fall, winter, and spring quarter (beginning with the first day of classes), the Wildcard offices will close at 6:30 p.m. Monday – Thursday.
The Evanston Campus Wildcard Office is closed when the Norris University Center shuts down over holiday break (typically from Christmas Eve through New Year's Day - please call the Wildcard Office for details).