Requesting/Replacing Your Card
If your card is lost or stolen, you must notify the Wildcard Office immediately. If your Wildcard has been activated to act as your U.S. Bank ATM/debit card, notify U.S. Bank at 800-US-BANKS (872-2657).
You will be charged a $25 replacement fee for a new card ($50 for biometric). If it has been damaged, it must be turned into the Wildcard Office to avoid a $25 replacement fee.
If you have questions or need to replace your Wildcard, please contact the Wildcard Office at the following locations.
Norris University Center
|345 E. Superior, 15th Floor (see map)
Office hours: Monday – Friday, 9:00 a.m. – 3 p.m.*
*Hours subject to change.
Requesting Your Card
Students, faculty, and staff can book an appointment with a Wildcard Office that is convenient to them to stop by and pick-up a new, renewal, or replacement ID (cards will be printed the morning on the day of the appointment).
Please follow the below process (if your appointment is for a renewal, uploading a new photo is optional).
|Step 1:||Step 2:|
|Upload and submit your photo for your Wildcard (in-person photos are not offered at this time).||Book an appointment to pick-up your Wildcard.|
|UPLOAD YOUR PHOTO||