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Employee Assistance Program

Northwestern will transition from Humana to SupportLinc for our Employee Assistance Program beginning October 1, 2022. Learn more.

The Employee Assistance Program (EAP), a program for faculty and staff, is a network of services provided by Humana, including free and confidential short-term counseling, to help you and your household members cope with everyday life issues. Professional counselors can help you with:

Up to ten sessions are provided for each life issue that arises.

For assistance contact 855-547-1851, 24/7 or log on to (Username: northwestern, Password: eap).

Additional Resources & Services

You can access hundreds of useful articles, tip sheets and checklists by logging on to (Username: northwestern, Password: eap). These resources focus on a variety of important topics, including COVID-19, worklife balance, time management, workplace well-being, health and wellness, legal and financial information and more. You can also access:

About the EAP

Who can use the Employee Assistance Program?

Any faculty, staff, and their household members may use the EAP.

Are these services confidential?

All services are confidential in accordance with applicable laws. The university receives program usage data in aggregate. No identifying information is provided.

Who pays?

The University assumes all costs for use the Employee Assistance Program for all faculty and staff and their household members. If additional assistance is necessary, referrals will take into account your preferences, medical plan, and financial circumstances.


Contact with questions.