Clinical Services Overview

CAPS offers many resources through their Clinical Services. This will walk you through the program so you know what to expect. You can view and download a flowchart PDF of the Clinical Services process here.

First Point of Contact

Phone Consultation

Please visit the online scheduler website to make an appointment. There is typically an appointment available within 24-48 hours during the week. For more information visit our Phone Consultation page.


CAPS is pleased to offer workshops on a variety of life skills important for survival at NU. These workshops are offered free of charge to all NU students. The workshops cover a variety of topics. Workshops are typically one to three sessions and provide a mixture of lecture and experiential learning. Workshops are held on the Evanston and Chicago campuses and are open to undergraduate, graduate, professional, and continuing studies students. To learn more about the Workshops offered and to sign up visit our Workshops webpage.

"Let's Talk" Program

Let’s Talk is a program that provides drop-in consultations at location around campus for Northwestern students. It’s free, no appointment is necessary, and students are seen on a first-come, first-served basis. To learn more about "Let's Talk" visit our webpage.

Next Steps

Any of the above points of contact can lead to follow up resources available. Here are some of those options:


  • Daytime emergency service - call (847)-491-2151, ask for a same-day appointment either at our Chicago Campus or Evanston Campus.
  • If you are experiencing a life-threatening emergency, call 911 or go to your local emergency room.

After-hours Emergencies
  • Please call (847)-491-2151 and follow the prompts (press 0) to be connected to an on-call counselor. An emergency counselor is available after-hours and on the weekends year round.

Evanston Campus

Counseling and Psychological Services is located on the 2nd floor of Searle Hall on the south end of campus.

  • Monday - Friday 8:30am - 5:00pm
  • For an appointment please call: (847)-491-2151

Searle Hall, 2nd Floor
633 Emerson Street
Evanston, IL 60208 

Chicago Campus

The Chicago Counseling and Psychological Services Office is located on the 5th floor of Abbott Hall, which is located between Superior and Huron. 

  • Office Hours: Monday - Friday 8:30am - 5:00pm
  • For an appointment please call: (847)-491-2151

Abbott Hall, 5th Floor, Suite 500
710 N. Lake Shore Drive
Chicago, IL 60611