Compliments & Complaints
NUPD: Compliments, Complaints and Comments
Members of the Northwestern University Police Department are committed to providing high quality police and public safety services to our community. Appreciative and constructive comments help us improve our services.
A compliment or complaint can be made at any time in person (1819 Hinman Ave., Evanston, IL 60201), by telephone (847.491.3456), by mail, or by submitting the electronic form provided below. Any on-duty University Police supervisor can accept your comments, which will be forwarded to the Associate Vice President of Public Safety/Chief of Police for review.
In the case of formal complaints received by University Police, a supervisor will contact you as soon as possible to discuss the issue and the investigation process.
Alternative Compliment / Complaint Reporting Methods
EthicsPoint provides an alternative reporting option. Northwestern has selected EthicsPoint to provide anyone with a simple way to report activities that may involve misconduct or violations of University policy. You may file a report here or by dialing 866-294-3545. This service is not a substitute for, nor does it supersede, any existing reporting methods or protocols already in place at Northwestern for reporting suspected problems or complaints. Instead, the EthicsPoint system provides an additional means of reporting such issues.
The Student Affairs Maxient system is also available to submit a compliment or complaint. You may file a report here.