Compliments & Complaints

Members of the Northwestern University Police Department are committed to providing high quality police and public safety services to our community. Appreciative and constructive comments help us improve our services. 

A compliment or complaint can be made at any time by letter, telephone (847.491.3456), in person or by submitting the form provided below. Any on-duty University Police supervisor can accept your comments, which will be forwarded to the Associate Vice President of Public Safety and Chief of Police for review.

In the case of formal complaints received by University Police, a supervisor will contact you as soon as possible to discuss the issue and the investigation process.

EthicsPoint

EthicsPoint provides an alternative reporting option. Northwestern has selected EthicsPoint to provide anyone with a simple way to report activities that may involve misconduct or violations of University policy. You may file a report here or by dialing 866.294.3545. This service is not a substitute for, nor does it supersede, any existing reporting methods or protocols already in place at Northwestern for reporting suspected problems or complaints. Instead, the EthicsPoint system provides an additional means of reporting such issues.

University Police Compliment and Complaint Form

  * Denotes a required field.
Nature of Your Contact With University Police Department Member
* Compliment    Complaint

Citizen Information
*Name:
Address:
City: State:     Zip Code:
*Home Telephone: *Work Telephone:
E-mail:

Witness Information (if applicable)
Name:
Address:
City: State:     Zip Code:
Home Telephone: Work Telephone:
E-mail:

Your Contact With UP Member
*Date of Contact:    mm/dd/yyyy
*Time of Contact:    hh:mm A.M.    P.M.
UP Member's Name:
(if known)
Uniformed: Yes    No
*Location of Contact
UP Incident Number:
(if known or applicable)

*Statement/Description of Your Contact With UP Member

Mediation/Signature
In contacts involving complaints, if mediation was available as an alternative to the complaint investigation, would you agree to mediation?
Yes    No
* By signing your name and submitting this form, I hereby certify that the provided information is true and correct to the best of my knowledge and belief.
*Signed (Type Your Full Name):
*Date:    mm/dd/yyyy