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Usage Guidelines

All schedules times are approximate. Timetables and other information on this page are subject to change. We make every effort to post an accurate schedule; however, travel times may change as a result of summer festivities and traffic conditions including road construction and inclement weather. Please allow for extra travel time during these instances.

All shuttles are wheelchair-accessible and registered service animals are permitted. Please note that lab chemicals and lab equipment containing chemicals (e.g. vials, beakers, etc.) are not permitted on the NU shuttles.

Valid WildCARD or guest wristband required

Shuttles are a free service for University students, faculty and staff, with presentation of a valid WildCARD or Guest Wristband. Some routes also accept Garrett-Evangelical ID cards and NU ID cards for contractors, student spouse/partners, and temp/part-time employees.

Expired WildCARDs will not be accepted. If your WildCARD is expired, you have two options:

Shuttle guest wristbands

Guest Wristbands are available for Northwestern University business guests to ride the Intercampus Shuttle during non-commuting hours.

Please note: Department letters will no longer be accepted to ride the Intercampus Shuttle; wristbands must be used. To submit your wristband request to University Services electronically, download the Shuttle Wristband Request Form  (pdf). If this wristband will not meet your needs, please contact us at shuttle@northwestern.edu  or call 312-503-8129.

Large groups on the shuttles

If you need to travel with a group of six or more people at a time on one of the shuttles, please contact Shuttle Services at 3-4147 or shuttle@northwestern.edu. Due to shuttle capacity issues, we encourage the use of alternative transportation for large groups. We serve the entire campus community and our routes are based on average ridership levels. Shuttle services also offers Charter Services for a fee.

Riding rules

Contact

If you have a negative comment about your shuttle experience, please share it with Transportation Services and not directly with the driver.  Some comments can make it stressful for the driver. With safety in mind, any feedback is better shared when the driver is not driving on a route. Contact Transportation Services at shuttle@northwestern.edu, 312-503-8129, or leave feedback on the Online Comment Card.

The Lost and Found number is 708-474-7474.

Service updates can be obtained by calling 847-467-5284.

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