Referrals
As of the 2022-23 academic/plan year referrals from Northwestern Medicine Student Health Service are no longer required.
While formal referrals are no longer required by Aetna Student Health we still highly encourage students to utilize Northwestern Medicine Student Health Service (NMSHS) and Counseling and Psychological Services (CAPS) as your primary care providers while you are in the Evanston / Chicago area. In an effort to minimize your out of pocket costs these offices should be your first stop in coordinating your medical and/or mental health care needs.
Northwestern Medicine Student Health Service - Evanston
Searle Hall
633 Emerson Street
Evanston, IL 60208
847-491-2204
Northwestern Medicine Student Health Service - Chicago
General Internal Medicine - Galter Pavilion
675 North St. Clair Street, Suite 18-200
Chicago IL 60611
312-695-8134
Counseling & Psychological Services (CAPS) - Evanston
Searle Hall - 2nd Floor
633 Emerson Street
Evanston, IL 60208
847-491-2151
Counseling & Psychological Services (CAPS) - Chicago
Abbott Hall - 5th Floor
710 N Lake Shore Drive
Chicago, IL 60611
847-491-2151
Preferred Provider Network
- Aetna Student Health, the sponsor of the NU-SHIP, has an extensive Preferred Provider Network in the Evanston / Chicago area, as well as nationally.
- To maximize your savings and reduce your out-of-pocket expenses, you are encouraged always to select a Preferred Provider; these providers have agreed to accept negotiated rates as payment for specific services, which reduces your costs.
- If you are in need of a medical service or procedure that is covered under the NU-SHIP, but is not available from a Preferred Provider, you should contact Aetna Student Health’s Member Services at 877.626.2314 for assistance.
- In this situation, Aetna may issue a pre-approval for you to obtain the service from a Non-Preferred Provider.
- When a pre-approval is issued by Aetna, covered medical expenses are reimbursed at the Preferred Care level of benefits.