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Mail

For information about mail & package services in graduate housing, please visit our Graduate Housing Services page.


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Mail and Package Center Locations 

Foster-Walker Package Center 

Kemper Package Center 

Mail and Package Center Hours

Winter 2023 Standard Hours

 

How the Mail and Package Centers Work

  1. Mail and packages are delivered directly to the Foster-Walker and Kemper package centers. The mailroom staff organizes letter mail by building before delivering letter mail to mailboxes. The mailroom staff process all packages before packages are available for student pickup.
    1. Please note that on the tracking of your package, the “delivered” status sometimes means that the package has been delivered to the Evanston post office and not necessarily to campus. Once the package is received on campus, you will get an email stating that you have a package to pick up. We have found that the post office gets this mail to us within 24 hours of it being scanned in at the post office.
    2. Summer residents do not have access to a mailbox and should visit their assigned mailroom to inquire about paper mail. 
  2. Students receive an email notification to pick up their packages at their package center. Students do not receive email notifications for letter mail.
  3. Students must present their WildCARD to retrieve a package.
  4. Packages will be returned to the sender (UPS, FedEx, Amazon, etc.) or forwarded (USPS only) if the student is not living on-campus at the time of delivery. This excludes the two weeks leading up to Fall Quarter move-in.
  5. All letter mail left in mailboxes and unclaimed packages remaining at the package centers after the academic year has concluded will be returned to sender (UPS, FedEx, Amazon, etc.) or forwarded (USPS only).

How to Send Mail and Packages Off Campus

Mail Delivery and Forwarding

For information on forwarding, visit: https://www.northwestern.edu/living/services/mail/mail-forwarding.html

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