Mail FAQs

Where do I pick up my mail?

Visit the Address Chart for a complete list of all Residence Hall, Residential College, and Residential Community information.

I live in a fraternity/sorority. What happens with my mail?

Unless you live at 720 Emerson (Sigma Alpha Iota), our mailrooms do not handle fraternity or sorority mail. The individual fraternity and sorority houses are responsible for their residents’ mail.

Can I buy stamps at the mailroom?
No, the mailrooms do not have stamps or other packaging/shipping supplies available. Norris sells stamps at the Cashier’s Office.
If I have moved, what happens with my mail?

You will receive your mail in the timeliest manner by updating your address directly with the respective companies/senders. Please check with the mailroom to ensure that your information is updated. You can refer to the mail forwarding page for more details on providing updated address information.

If I have graduated, what happens with my mail?
Congratulations! Please update your address directly with the respective companies/senders. You can refer to the mail forwarding page for more details on providing updated address information.
Can I leave a package to be picked up in the mailroom?

Mailrooms do not accept packages to be sent out. If you are delivering a package to another student in a Residence Hall, Residential College, or Residential Community, you may leave it with the Mail Clerk.

There is a piece of mail in my mailbox that is not mine.
Please drop the mail off with the Mail Clerk or slip it in the outgoing mail slot.
What if I have a complaint, compliment, concern, or suggestion?

Contact Brian Rowell at b-rowell@northwestern.edu

How do I apply to be a Mail Clerk?
Most Mail Clerk positions are filled at the beginning of the year. You must be a work-study student. If you are interested, please visit the Mail Clerk Application page.
How do I go about putting flyers in every campus mailbox?

We do not permit flyering all mailboxes on campus.