Maintenance and Housekeeping
In general, university personnel are available to provide service for anything that is university-owned. If you need service in your room or in a common room of your building, and for any routine maintenance work (non-working lights, clogged sinks or toilets, heating concerns, etc.), submit a maintenance request online. To enter a maintenance request, visit the SchoolDude work order website. When asked for a password, enter "wildcat." For instructions on how to use the system, view our Instructions page.
If there is an emergency situation during business hours, call Residential Services at (847) 491-3541. If it is after hours, contact your Resident Assistant on Duty. Examples of emergency situations include fire, flood, electrical, natural gas odor, extreme temperature, etc.
We have a housekeeping staff to maintain the common areas of the Residence Halls. The housekeeping office is located in the Foster-Walker Complex (1927 Orrington Avenue). Housekeeping office hours are 8:00 a.m. to 4:30 p.m., Monday through Friday.