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Maintenance and Housekeeping

Maintenance Requests

In general, university personnel are available to provide service for anything that is university-owned. If you need service in your room or in a common room of your building, and for any routine maintenance work (non-working lights, clogged sinks or toilets, heating concerns, etc.), submit a maintenance request online. To enter a maintenance request, visit the SchoolDude work order website. When asked for a password, enter "wildcat." For instructions on how to use the system, view our Instructions page.

Emergency Situations

If there is an emergency situation during business hours, call Residential Services at (847) 491-3541. If it is after hours, contact your Resident Assistant on Duty. Examples of emergency situations include fire, flood, electrical, natural gas odor, extreme temperature, etc.

Housekeeping

We have a housekeeping staff to maintain the common areas of the Residence Halls. The housekeeping office is located in the Foster-Walker Complex (1927 Orrington Avenue). Housekeeping office hours are 8:00 a.m. to 4:30 p.m., Monday through Friday.