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Mail Services

Mail & Package Center (MPC) Hours 

Spring Quarter 2026 Standard Hours: 

  • Monday-Friday: 8:30 a.m. – 8:00 p.m.   
  • Saturday: 9:00 a.m. – 5:00 p.m.  
  • Sunday: 11:00 a.m. – 5:00 p.m.   

Mail & Package Center Locations

Foster-Walker Package Center

  • 1927 Orrington Ave.
  • 847-491-7441
  • Serves South Campus

Kemper Package Center

  • 2420 Campus Drive
  • 847-467-5057
  • Serves North Campus

Important Updates

Please check the Housing Portal or your university email for updates regarding package availability.

Dillo Day Operations 

Hours may vary on Saturday, May 16, due to Dillo Day. Residents are encouraged to pick up all packages by Friday, May 15 to ensure receipt prior to the event. Updated hours will be posted by Friday, May 15. 

Holiday Closure 

Please note that the Mail and Package Centers will be closed on Monday, May 25, in observance of Memorial Day. 

End-of-Year Mail Reminders 

As the academic year concludes, please note the following: 

  • Continue checking your mailbox regularly and remember to empty it before leaving campus. 
  • Mail delivery will continue through Friday, June 12  for residents who remain checked in. 
  • Unclaimed mail remaining in mailboxes after Saturday, June 13, 2026, will be removed and forwarded to the address on file in CAESAR. 
  • Update your address in CAESAR to ensure eligible shipments are forwarded correctly. 

If you have any questions, please contact us rsmailandpackagecenters@northwestern.edu . 

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How the Mail and Package Centers Work

  1. Mail and packages are delivered directly to the Foster-Walker and Kemper package centers. The mailroom staff organizes letter mail by building before delivering letter mail to mailboxes. The mailroom staff process all packages before packages are available for student pickup.
    1. Please note that on the tracking of your package, the “delivered” status sometimes means that the package has been delivered to the Evanston post office and not necessarily to campus. Once the package is received on campus, you will get an email stating that you have a package to pick up. We have found that the post office gets this mail to us within 24 hours of it being scanned in at the post office.
    2. Summer residents do not have access to a mailbox and should visit their assigned mailroom to inquire about paper mail. 
  2. Students receive an email notification to pick up their packages at their package center. Students do not receive email notifications for letter mail.
  3. Students must present their WildCARD to retrieve a package.
  4. Packages will be returned to the sender (UPS, FedEx, Amazon, etc.) or forwarded (USPS only) if the student is not living on-campus at the time of delivery. This excludes the two weeks leading up to Fall Quarter move-in.
  5. All letter mail left in mailboxes and unclaimed packages remaining at the package centers after the academic year has concluded will be returned to sender (UPS, FedEx, Amazon, etc.) or forwarded (USPS only).

How to Send Mail & Packages Off Campus

  • The mailroom does not accept packages to be shipped out or returned unless the package has a pre-paid shipping or return label. We do not sell any postage or shipping materials.
  • Outgoing, stamped mail may be slipped through the mail slot marked “US Mail” near any campus residence mailbox.
  • There are three USPS locations in Evanston:
    • Evanston Main Office at 1101 Davis Street
    • Evanston North at 1929 Central Street
    • Evanston South at 701 Main Street
  • There is a UPS Store at 1555 Sherman Avenue (847-869-3000). They have supplies and materials available for shipping. Additional information may be found when you visit the UPS website. For customer service, you can call 1-800-PICK-UPS (1-800-742-5877).

Need Assistance?

Mailbox Locations

Mailbox Locations
Mailbox Location Description
1835 Hinman Enter at the Main entrance, mailboxes are in the lobby area
Allison Enter at the Main entrance, mailboxes are on both sides of the Front Desk area.
East Fairchild Enter at either entrance and turn towards the residences, mailboxes are on the left.
Foster Walker In the Basement between the Mail & Package Center Entrance and the Piano Room
Garrett Place Mailboxes are outside of the respective address.
Jones Enter at the main entrance and turn towards the residences, mailboxes are on the left.
West Fairchild Enter at either entrance and turn towards the residences, mailboxes are on the left.
Willard Enter at the entrance nearest to University Drive, go to the basement, turn right- mailboxes are on the right.
Ayers CCI Enter at the South Entrance, Turn to the Right, on the way to the lounge.
Bobb-McCullouch In the basement, across the hall from the laundry room.
Elder Enter main door off Sheridan Road, turn to the right past the CSO Desk.
Kemper On the First Floor, near the entrance to the stairs off the lobby.
Sargent Enter at the main entrance, go past Dining Services, turn left, mailboxes are on the right, near the Dining Services Exit.
Schapiro Walk past the Front Desk entering the doors to the right of the desk, mailboxes are on the left.
Slivka Enter the main entrance, go the main hallway, turn right.